About the job: Key responsibilities: 1. Handling inbound calls related to policies. 2. Follow up with the internal team for Pre-Auth cases. 3. Convincing customers related to claims. 4. Provide Claim & Pre-Auth status to customers and hospitals. 5. Update daily tracker to escalation team. 6. Guide the customer about claims procedures. 7. Providing information related to corporate and individual policies. Who can apply: Only those candidates can apply who: Salary: ₹ 2,41,000 - 3,55,000 /year Experience: 0 year(s) Deadline: 2025-07-21 23:59:59 Other perks: Health Insurance Skills required: English Proficiency (Spoken) and Customer Support Other Requirements: Graduation and below graduation Fresher or experience Reading and writing ability Flexible to work from office Commute on own About Company: Vidal Health Insurance TPA Pvt Ltd was established in March 2002 with the mission to provide top-quality TPA services to health insurance policyholders and be the most preferred TPA in India. We are licensed by IRDA (Insurance Regulatory & Development Authority - License No. 016) and have been impanelled by leading insurance companies, both the public sector and private, across different regions of the country.

Key Responsibilities Handling inbound calls related to policies. Follow up with the internal team for Pre-Auth cases. Convincing customers related to claims. Provide Claim & Pre-Auth status to customers and hospitals. Update daily tracker to escalation team. Guide the customer about claims procedures. Providing information related to corporate and individual policies. About Company: Vidal Health Insurance TPA Pvt Ltd was established in March 2002 with the mission to provide top-quality TPA services to health insurance policyholders and be the most preferred TPA in India. We are licensed by IRDA (Insurance Regulatory & Development Authority - License No. 016) and have been impanelled by leading insurance companies, both the public sector and private, across different regions of the country.