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Technical Solutions Engineer Awake Security

1.0 - 5.0 years

10 - 15 Lacs

pune, maharashtra, india

On-site

Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development.

Posted 2 months ago

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