Job
Description
Role Overview: As a Cloud Service Engineer at our company, you will play a crucial role in providing comprehensive production support for Vertex tax management systems and their seamless integration with ERP platforms. Your expertise in taxation and technical troubleshooting will be essential in ensuring accurate tax calculations across multiple jurisdictions. Key Responsibilities: - Apply your expertise in Indirect Taxation, covering Sales & Use Tax, VAT, GST, and Withholding Tax in various jurisdictions. - Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments. - Support ERP integrations with Vertex, such as Oracle Fusion and internal systems. - Ensure the accuracy of tax rates, exemptions, and tax determinations. - Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex. - Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes. - Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy. - Receive, analyze, and prioritize related support tickets. - Provide timely solutions to users and document resolution steps and knowledge base articles. - Support system upgrades, patches, and monitor system performance to recommend improvements. Technical Operations: - Perform SQL & Data Analysis by querying ERP and Vertex databases for tax calculations and transaction history. - Troubleshoot ERP-Vertex integration issues, including debugging tax calculation problems and maintaining API Data Feeds. - Implement Performance Optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads. - Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in Oracle Fusion. Compliance & Reporting: - Support Tax Reporting for Compliance and assist in SOX Audits to ensure controls and documentation are in place for tax processes. - Reconcile tax liabilities in Vertex vs. ERP tax subledger vs. GL postings and prepare audit-ready tax reports for external and internal audits. - Ensure compliance with Vertex Tax Engine updates and assist with operational support tasks. Qualifications Required: - Strong understanding of indirect taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax. - Minimum 5 years of experience with Vertex tax systems and ERP integrations. - Knowledge of tax calculation rules, jurisdictions, and product taxability assignments. - Proficiency in SQL and data analysis, troubleshooting API integrations and data feeds. - Understanding of tax compliance reporting requirements and SOX audit requirements for tax processes. - Experience with FBDI & ADFdi for data imports and updates, strong problem-solving skills for complex tax calculation issues, and effective communication of technical solutions. Please note that interested candidates can mail their CV to simmi@hiresquad.in or call at 8467054123 for further details.,
