6 Verint Wfm Jobs

As a Data Analytics and MIS Specialist in the Group Technology and Operations (T&O) division of the bank, your role is crucial in providing a seamless customer and employee experience by effectively managing real-time data analytics and MIS processes. Your primary responsibilities include optimizing resources, ensuring risk controls, and achieving business objectives through data-driven decision-making. Key Responsibilities: - Drive analytics to identify efficiency gaps in CCTR processes. - Monitor CCTR expenses to ensure adherence to budgetary constraints. - Collaborate with multiple teams to identify cost-saving opportunities. - Engage with stakeholders to pinpoint efficiency enhancement p...

As a Process & Risk driven Data Analytics and MIS professional at Group Technology and Operations (T&O), your role is crucial in providing a great customer and employee experience by effectively delivering real-time management to optimize resources, risk controls, and achieve business objectives. Your key responsibilities include: - Driving analytics to identify efficiency gaps in CCTR processes - Monitoring CCTR expenses to ensure costs stay within budget - Identifying and implementing revenue-generating opportunities from CCTR - Liaising with multiple teams and stakeholders to identify cost-saving and efficiency-enhancing opportunities - Leading improvement projects and delivering required...

As a Data Analytics and MIS professional within the Group Technology and Operations (T&O) at the bank, your primary responsibility is to utilize process and risk-driven approaches to deliver real-time management that optimizes resources, enhances risk controls, and aligns with business objectives. Your focus will be on ensuring a great customer and employee experience by effectively managing the Call Centre Financials, including budgeting and reconciling expenses, as well as identifying revenue-generating opportunities. - Utilize process and risk-driven approaches to deliver real-time management - Optimize resources, enhance risk controls, and align with business objectives - Manage Call Cen...

Organization: At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Workforce Planning Analyst Location: Bengaluru - Manyata Tech Park Business & Team: Chief Operations Office (COO) is responsible for servicing multiple product and business within the Group internationally, delivering a highly f...

The role within Group Technology and Operations (T&O) focuses on enabling and empowering the bank by managing operational processes efficiently. The primary goal is to optimize resources, enhance risk controls, and achieve business objectives through real-time management. One of the key responsibilities is overseeing Call Centre Financials, including budgeting and reconciling expenses, as well as identifying revenue-generating opportunities from CCTR. Key Requirements: - Conduct data analytics and MIS with a focus on process and risk management to enhance customer and employee experience - Drive analytics to identify efficiency gaps in CCTR processes - Monitor expenses to ensure costs remain...

As a Data Analytics and MIS professional within the Group Technology and Operations (T&O) at the bank, your primary responsibility is to utilize process and risk-driven approaches to deliver real-time management that optimizes resources, enhances risk controls, and aligns with business objectives. Your focus will be on ensuring a great customer and employee experience by effectively managing the Call Centre Financials, including budgeting and reconciling expenses, as well as identifying revenue-generating opportunities. In this role, you will drive analytics to identify efficiency gaps in CCTR processes, monitor expenses to ensure they align with budgetary constraints, and collaborate with v...