4-5 Years of experience in HR Services with hands-on experience of internal processes such as BGV, Onboarding, Governance, Audit, etc Responsible for Background verification initiation and quality control check Must have expertise to own and run BGV workflow for UK/EU region Flexible to operate in the UK working hours Assist stakeholders with latest BGV status Coordinate with various stakeholders to ensure compliance Ensure adherence to defined SLA Capability to do analysis on various reports Strong problem-solving skills and analytical capacity Self-motivated, able to prioritize and work independently as well as in a team Coordinating with Candidates to ensure they submit all the required documents one week before joining Responsible for initiation to closure of background verification Work on Unable to Verify, Discrepant cases in defined TAT Auditing BGV reports Should have stakeholder management attitude and conflict resolution skills Proficient in BGV Vendor Management and Billings Preferably Post Graduate MBA

Job Responsibilities Design and maintain integrations across various platforms, focusing on seamless data flow and system interoperability. Develop scalable and secure technical solutions, addressing integration challenges and optimizing performance. Utilize AWS services to support integration and development activities, enhancing efficiency and scalability. Write basic Python scripts for automation tasks to streamline processes and reduce manual effort. Collaborate effectively with the onshore team, providing overlapping hours for communication and teamwork. Quickly learn and adapt to new technologies and tools as required, staying updated with industry trends and best practices.

5+ years of software development experience in Java or C Exposure to classic environments Technical Skills Proficient in Linux Proficient in Bash script Familiar with MySQL Solid unit testing skills Exposure to relational database development experience Exposure to distributed architecture development Moderate Operating System and hardware knowledge Communication & Personal Attributes High growth mindset / Eagerness to learn Logical thinking when solving problems Attention to detail Excellent verbal and written communication Excellent problem-solving ability Demonstrated 5+ years working in a team environment with substantial collaboration and communication Demonstrated ability to manage time effectively, break tasks down into appropriate units of work, and successfully deliver milestones Qualifications Degree in Computer Science, Software Engineering, or Information Technology, or equivalent practical

Design, develop, test, deploy, maintain, and improve software using Microsoft tech stack: C#, .Net Create new data connector wrappers to 3rd party data sources Maintain, expand functionality, and troubleshoot existing code Work with Support to diagnose and investigate customer-reported issues Manage individual project priorities, deadlines, and deliverables Keep software components loosely coupled as we grow Participate in recruiting and mentoring of top engineering talent Drive roadmap execution and enhance customer feedback into the product Develop, collaborate on, and execute Agile development, product scenarios, in order to release high-quality software on a regular cadence Proactively assist your team to find and solve development and production software issues through effective collaboration Work with company stakeholders including PM, PO, Customer Facing teams, DevOps, Support to communicate and collaborate on execution

Strong AWS experience with at least one of RDS databases - preferably MySQL Aurora, and/or Postgres Knowledge and ability to troubleshoot in dynamic situations supporting mission-critical applications such as DBA Experience with AWS CLI and AWS RDS Standard DBA operations such as: Monitoring Query optimization Cost optimization Tuning Backup/restore Blue/green deployments Cross-region replication in AWS and/or other cloud environments DBA expertise from one of the popular RDBMS - preferably MySQL, Postgres Rich experience in performing database upgrades with minimum downtime Excellent written and verbal communication skills Exposure to agile practices and working with agile software development teams Availability for pager-duty on call Nice to have: Scripting and/or programming experience to automate standard DB tasks/operations Experience with data quality and data observability aspects of data management and working with the data analytics team Knowledge of percona toolkit Knowledge of pg/SQL

Understanding and experience of ITSM module, mainly with INCIDENT, problem, change management with the service catalog, UI policy, business rules, client scripts, server script, business rules, flow designer End to end experience in ITIL framework setup and delivery in consultation with Process of update sets deployment Experience in coding HTML5, Cascading Style Sheets (CSS) and JavaScript Create Email notifications and schedule jobs in Service Now Effectively working with stakeholders both internally and externally to the organisation Critical thinking and problem solving skills

BE/BTech/ME/MTech/MSc. IT/MCA (Computer Sciences) Experience in Core Java/J2EE, Data Structure/Algorithm, Design Pattern, Java Framework, Spring, Hibernate Computer Science fundamentals in object-oriented design, data structures, algorithms, problem solving, and complexity analysis Must have hands-on experience on: Spring & Hibernate Coding in Core Java Multithreading, concurrency, and collections Data Structure, Algorithm, Design Pattern, Java Framework Knowledge of RDBMS, Kafka, Flink, Couchbase, and professional software engineering practices Understanding of full SDLC, including coding standards and code reviews Strong technical Design and Development skills Agility to switch across multiple teams/products/applications and perform Experience in translating requirements into technical design specifications and documentation, as well as executing development projects from conception to delivery Able to write high-quality code and scripts for deployments Conducts unit testing to ensure viability of programming in individual units of source code, script, and/or architecture Performs troubleshooting through analysis of code and data, identifying system issues and concerns Provide ongoing technical leadership to the development team and interface directly with product stakeholders Ability to work effectively under pressure in a dynamic environment

Key Responsibilities: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or chat Perform remote troubleshooting through diagnostic techniques and relevant questions Determine the best solution based on the issue and details provided by customers Walk customers through the problem-solving process and escalate unresolved issues to the next level of support Provide accurate information on IT products or services Record events and problems and their resolutions in logs Handle software troubleshooting and basic technical issue diagnosis Reset passwords and manage basic Active Directory tasks Understand and follow ITIL Incident Management processes Communicate effectively with international clients over the phone Use strong probing skills to identify client issues Deliver excellent customer service in a 24/7 rotational shift environment Stay calm and client-oriented, demonstrating flexibility and adaptability Work effectively as part of a global support team Qualifications: IT graduates or candidates with relevant experience (23 years) in technical support Proven experience as a technical support engineer, application support, product-based support, or IT service desk engineer Excellent communication skillsspoken, written, and reading (mandatory) Experience in handling international clients Open to 24/7 work environment and rotational shifts

Key Responsibilities: Service Desk Operations Management: Oversee day-to-day operations of the service desk, ensuring adherence to SLAs and KPIs Act as the primary point of contact for escalated issues and ensure timely resolutions Monitor service desk performance, ensuring efficient and consistent incident, problem, and request management Maintain the IT service desk ticketing system, ensuring proper documentation, tracking, and reporting of incidents and service requests Team Leadership & Development: Lead, coach, and mentor the service desk team to ensure high levels of performance and professional development Provide regular performance feedback, identify training needs, and develop career growth plans Schedule and allocate resources to meet service desk workload, ensuring 24/7 support coverage if required Process Improvement & Documentation: Develop, maintain, and enforce service desk processes, procedures, and best practices Identify opportunities for process improvements and drive efficiency across the team Ensure all technical documentation is up-to-date, including knowledge base articles and troubleshooting guides Customer Service & Satisfaction: Ensure a customer-centric approach within the service desk team, focusing on delivering a high level of user satisfaction Gather feedback from end-users and customers to continually improve service quality Manage expectations with stakeholders, ensuring clear communication on service status and issue resolution Technology & Tools Management: Oversee the deployment and management of IT service management tools and solutions Collaborate with IT teams to implement automation and self-service solutions where applicable Reporting & Analytics: Provide regular reports on service desk performance, including key metrics such as ticket resolution times, customer satisfaction, and service delivery efficiency Analyze trends and patterns in incidents and requests, proactively addressing recurring issues Collaboration & Coordination: Collaborate with other IT teams (Infrastructure, Network, Applications) to ensure seamless service delivery Work closely with vendors and third-party service providers to resolve incidents and ensure SLA compliance Key Skills & Qualifications: Bachelor's degree in IT, Computer Science, or a related field Minimum of 5 years of experience in an IT support or service desk environment, with at least 2 years in a leadership or managerial role Strong understanding of ITIL or other IT Service Management (ITSM) frameworks (certification preferred) Proficient in using ITSM tools such as ServiceNow, Jira Service Desk, SolarWinds, or similar platforms Excellent communication and interpersonal skills, with a customer-oriented mindset Proven ability to manage and prioritize a diverse set of tasks and issues in a fast-paced environment

Role Responsibilities Prior technical support experience or proven track record in system administration Experience with Active Directory Management (users/groups, schema knowledge, LDAP, Group Policies, Enterprise Administration) Previous customer support or customer-facing experience with good written and verbal communication skills Strong knowledge of Windows operating systems and networking (TCP/IP, DNS, LDAP, WMI, ASP, DCOM) Knowledge of configuring and maintaining Internet Information Server (IIS) Technical writing skills Ability to define problems, collect data, establish facts, and draw valid conclusions Excellent interpersonal and communication skills (verbal, written, negotiation, and platform communication) Strong people orientation with the ability to resolve issues and achieve customer satisfaction Ability to quickly learn general concepts of technologies used with One Identity products Additional Key Responsibilities Manage service requests and ongoing escalations Collaborate with global support team members Contribute to the Support Portal via Knowledge-Centered Methodology (KCS) Participate in product improvement and demand reduction initiatives Ensure high-quality service delivery for internal and external stakeholders Qualifications Knowledge of and exposure to Microsoft Exchange Familiarity with debugging tools and techniques (e.g., WebEx) Knowledge of VBScript and PowerShell Knowledge of Microsoft SQL Server Exposure to Cloud Technologies (e.g., Federated SSO, Google Apps, Office 365, Microsoft Azure) Exposure to Linux and Unix systems (advantageous) Understanding of Two-Factor Authentication (2FA), RADIUS Knowledge of Remote Desktop Services (RDS) Educated to degree level Flexible to work varied hours About the Company One Identity is a leading IT management software provider Provides solutions for complex IT demands with a strong customer-first approach Offers mentorship, career development, and a collaborative global support team Opportunity to support enterprise clients using One Identity's AD Management products

You have experience of delivering multiple complex ICT projects especially BSS Transformation and Migration Projects with large Telcos including Charging, Billing, CRM etc for Mobile or Wireline Networks Experiences related to project management methodologies, techniques and tools. Experience working with multi-national global decentralized organizations with the ability to establish good working climate in a virtual environment PMP Certification and ITIL Foundation Certification are an asset. You will be Lead the End to End Program Management including Deliverables, Budget Management and Governance Establish Project baseline for End to End Project including Timelines, Budget, Team Requirement, Governance Process and Progress Reporting Drive project Execution in collaboration with Project Team, Partners and Customer keeping Quality, budget and Timelines as per the Program Baseline Handle internal/external customer and stakeholder engagement. Manage project finance and develop the business. Proactive Resource Planning and Project Activities Planning - Stay ahead of the curve Bachelors Degree in Engineering

Be the Solution and Design Lead for end to end Solution for BSS Solutions including Full Stack BSS Components in a Telecom environment. Pre-sales and Delivery Experience as Solution lead in several Telecom BSS projects including Pre-paid Charging, Billing, Mediation, including BSS migration Lead and Guide the Technical Team of System Integrators, Testers and Solution Partner Teams to manage the Solution Aspects of the Program Be responsible for scope, defining and designing solution offerings; E2E Ownership of Solution part of the BSS Transformation and Migration Project Be responsible for scope, defining and designing solution offerings; driving end-to-end technical solutions Analyze customer technology, define business requirements and participate in risk analysis Support deployment of solution Participate in knowledge transfer, documentation and information sharing Lead the Technical Team involving SMEs, System Integrators and Partner resources in different phases of the project and work hand-in-hand with Program Manager to ensure successful delivery of BSS Programs Lead different Activities within Project from Solution Aspects and participate in activities such as Solution Analysis, HLD/LLD Preparation, Solution and Integration Architecture Definition, User Acceptance Testing etc Interface with Customer Technical Lead Develop technical presentations and proposals, and perform customer presentations Engage effectively with multiple internal and customer stakeholders for given solution related discussions.

We are looking for React JS developer with 3 - 7 years of experience react front end development experience Experience of building and deploying applciations on the cloud Thoruogh experience with front end development ( React framework)

Work with both internal and external customers to identify product pain points and get feedback on potential solutions Plan, gather, and analyze insights about users through new studies and review of existing data Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption Manage, execute, and analyze usability sessions, with support from other team members Conceptually iterate on product features, creating wireframes and prototypes that translate customer requirements into cohesive experiences for defined personas This individual will work closely with product managers and product owners to define acceptance criteria for development teams Support an agile process, working with development teams to solve implementation challenges that arise during sprints This individual won't directly check in code, but they will need to communicate effectively

The Senior Software Engineer helps maintain high standards through analysis, design, development, and deployment activities Review product specifications and produce top-quality high-level/low-level technical design deliverables Evaluate technical solutions for feasibility and fit, at the same time provide recommendations and feedback Collaborate cross-functionally to make technical trade-offs between your group's short term and long term business needs, and the needs of the company as a whole Work closely with Software and Quality Engineers in your peer group to implement solutions, test, automate, and deliver high-quality features Perform thorough code-reviews and provide actionable feedback Implement automation for clean code, quality gates, and security vulnerability checks Document components and design, both in-code and on collaborative tools like Confluence Iteratively improve the underlying infrastructure and third-party libraries Resolve escalated customer technical inquiries Qualifications: Minimum 5 years of Software Engineering experience Minimum 3 years of relevant experience working on Java, Spring and SpringBoot Experience building microservice-based high-performance, stable, scalable systems that have been successfully deployed in an enterprise setting Experience mentoring other Engineers Knowledge of API driven platform development & Software Integration Must have expertise in relational and non-relational/NoSQL databases like MySQL, Oracle, MongoDB, ES, etc. Knowledge on Agile development tools, CI/CD tools like Jenkins and Test driven development tools Is self-motivated and able to work independently Nice to have: Experience in designing, leading and shipping complex web applications Experience developing applications for the Supply-Chain domain An eye towards modern product design and minimalistic user experience Knowledge of cutting edge technologies such as PaaS, NoSQL, Event processing etc. You proactively contribute to knowledge-sharing across the engineering community You demonstrate resilience and navigate difficult situations with composure and tact

Should have experience of working as an Engineer / Software Developer on highly distributed cloud management platform using Canonical OpenStack. Good understanding of all OpenStack Services (nova, cinder, swift, glance, keystone, and neutron). Should have understanding of Juniper Contrail SDN and analytics platform. Experience of working on skills like Ubuntu Linux, Kubernetes, Ceph, Java, Python, Ansible, Shell scripting, Docker, ELK Stack, Kafka, Grafana. Good Understanding of containers, hypervisors (virtualization), cloud computing and private-cloud architectures. Should be hands-on with deploying and scheduling with CI/CD pipelines (Jenkins, GitLab CI, or similar). Hands-on experience with configuration management solutions like Ansible or similar. Strong understanding and experience leveraging REST APIs. Good to have Telecom Domain, OSS, Network Monitoring understanding. Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed. You are a self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the capability to adapt and bring in new ideas. Bachelors Degree in Engineering. Role: Full Stack Developer

Job Responsibilities and Skills Experience with AWS CLI and AWS RDS. Standard DBA operations such as monitoring, query optimization, cost optimization, tuning, backup/restore, and blue/green deployments. Excellent written and verbal communication skills. Exposure to agile practices and working with agile software development teams. Availability for pager-duty on call. Nice to Have Scripting and/or programming experience to automate standard DB tasks/operations. Cross-region replication in AWS and/or other cloud environments. Experience with data quality and data observability aspects of data management and working with the data analytics team. Knowledge of Percona toolkit. Knowledge of pg/SQL.

The Oracle NetSuite Architect will be responsible for the design, implementation, and customization of NetSuite solutions to meet the needs of our organization. The architect will work closely with stakeholders, business analysts, and developers to ensure the effective integration and use of NetSuite within the enterprise. Key Responsibilities: Solution Design & Architecture: Lead the design and architecture of NetSuite solutions to meet business requirements. Develop and maintain architectural blueprints and documentation. Ensure scalability, security, and performance of NetSuite solutions. Implementation & Customization: Oversee and participate in the implementation and customization of NetSuite modules. Develop custom scripts and workflows to extend NetSuite functionality. Configure and customize NetSuite fields, forms, records, and workflows. Integration: Design and implement integrations between NetSuite and other enterprise systems. Utilize APIs, SuiteTalk, and other tools to integrate third-party applications with NetSuite. Project Management: Lead and manage NetSuite-related projects, ensuring timely delivery and within budget. Work with project managers to define project scope, objectives, and deliverables. Stakeholder Engagement: Collaborate with business stakeholders to gather and analyze requirements. Provide technical guidance and expertise to stakeholders and project teams. Conduct workshops and training sessions for end-users and technical teams. Technical Leadership: Mentor and guide junior developers and technical staff. Stay updated with the latest NetSuite features, best practices, and industry trends. Participate in code reviews and ensure adherence to coding standards. Qualifications: Education: Bachelor's degree in Computer Science, Information Systems, or a related field. Experience: 8+ years of experience in NetSuite implementation and customization. Proven experience as a solution architect in NetSuite ERP environments. Experience with SuiteScript, SuiteFlow, SuiteTalk, and other NetSuite tools. Skills: Strong understanding of NetSuite ERP modules, including financials, CRM, eCommerce, and inventory. Proficiency in JavaScript, XML, and other relevant programming languages. Excellent problem-solving and analytical skills. Strong project management skills and experience with Agile methodologies. Excellent communication and interpersonal skills. Certifications: NetSuite certifications (e.g., NetSuite Certified ERP Consultant, NetSuite SuiteFoundation) are highly desirable. Working Conditions: Flexible working hours to accommodate global teams and clients.

Ensure the customer experience is seamless throughout the funnel by creating and maintaining product pages, category pages cross-sells, and more. Leverage hands-on experience to triage and escalate issues as appropriate Develop a good understanding of e-commerce systems, platforms, and architecture in order to communicate with internal/external teams as needed Communicate effectively with the E-Commerce Team, other business teams, and IT partners to prioritize, mitigate, resolve, and report on production issues and causes Monitor sites and applications, and report any application rejections to the sales team for further manual process Prepare and publish products and their digital assets to the websites Create email and direct mail campaigns and reseller products/applications as needed Work with the PO, QA, and dev teams to ensure up-to-date KT on projects and functionality Engage in continual website monitoring for issues such as bugs, broken images, outdated information (products and price errors, etc.), and functioning of offer codes to maintain the E-Commerce Team's service level commitments Use analytics tools and all other available sources to measure the impact of changes/updates Report on new product launches and updates to international and external partners Qualifications: Bachelor's degree in Computer Science 5 years of experience in a support or operations analyst role Adapt to new technologies Able to support team with triage and research examples SQL experience is required Adobe authoring experience is required HTML experience is good to have

Designing and implementing Java-based applications Analyzing user requirements to inform application design Defining application objectives and functionality Aligning application design with business goals Developing and testing software Debugging and resolving technical problems that arise Producing detailed design documentation Recommending changes to existing Java infrastructure Looking for a developer with 3-6 years of experience