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VCIP Officer Indifi Technologies

1.0 - 5.0 years

3 - 4 Lacs

gurugram

Work from Office

VCIP Officer will carry out customer identification process (CIP) through video calls performing due diligence checks and reviewing KYC documentation. Interaction quality complete and accurate capture of call interactions/Notes. Need to ensure whether defect rates kept under acceptable levels. VCIP Officer must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Strict adherence to the lenders/Company credit policy & checklist Strict adherence to KYC norms as per RBI guidelines. Adherence of FTR processing and within prescribed TAT Required Languages: Hindi & English (mandatory), Kannada or Telugu (highly preferred).

Posted 16 hours ago

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