Job Title: Client Support Associate -- NIGHT SHIFT ONLY Location: Visakhapatnam Employment Type: Full-Time About Us: Venture Informatrix is a leader in insurance back-office solutions, BPO, or IT-enabled services, helping clients streamline operations and enhance customer experience. We are looking for an enthusiastic Client Support Associate with strong English-speaking skills to join our team and help us connect with clients, share our services, and support our business growth. Role Overview: The Client Support Associate will be responsible for making outbound calls to prospective and existing clients, introducing our services, and building interest in our offerings. This role requires excellent spoken English, strong interpersonal skills, and a professional, client-focused approach. Key Responsibilities: Make outbound calls to potential and existing clients to introduce and explain our services. Clearly communicate value propositions and service benefits in fluent, confident English. Handle inbound inquiries and provide relevant information to clients. Maintain accurate call logs, customer details, and follow-up schedules in CRM. Schedule appointments or connect leads to the sales team when required. Achieve daily/weekly/monthly calling and lead generation targets. Follow up on leads and nurture them until conversion. Maintain a positive, helpful, and professional tone in all communications. Requirements: Strong command over spoken and written English (neutral or clear accent). Minimum 1 year of experience in customer service, or a similar role. Confident phone presence and ability to engage clients in conversation. Excellent listening, persuasion, and interpersonal skills. Basic computer literacy (MS Office, email, CRM tools). Ability to work independently and meet deadlines. Preferred Skills: Experience in BPO, customer support, or sales environments. Familiarity with international calling or client handling. How to Apply: Apply on website directly: Venture Informatrix - Client Support Associate in Visakhapatnam (Urban) OR Interested candidates can send their CV to jobs@ventureoffshore.net with the subject line “Client Support Associate.” Job Types: Full-time, Permanent, Fresher Benefits: Provident Fund Work Location: In person
We are seeking a highly skilled Backend Developer proficient in Python, API development, and Azure/AWS cloud infrastructure. As a Backend Developer, you will be responsible for designing and implementing scalable backend services, integrating machine learning and large language model capabilities, and ensuring secure, scalable services through modern DevOps practices. Key Responsibilities: - Design and implement scalable backend services using Python - Develop and integrate RESTful and GraphQL APIs with SQL Server or PostgreSQL - Deploy and manage backend applications on Azure and/or AWS - Integrate Machine Learning (ML) and LLM models into production environments - Implement and manage serverless functions, microservices, and containerized workloads - Set up and maintain CI/CD pipelines (GitHub Actions, GitLab, or Jenkins) - Collaborate with frontend teams and architects to align backend services with application needs - Ensure SSO integration and role-based access across platforms - Follow security best practices and ensure compliance with data protection regulations Requirements: - 3+ years of experience in backend development with Python - Strong understanding of SQL Server and/or PostgreSQL - Proven experience with API development and integration - Hands-on experience with Azure or AWS cloud services (EC2, Lambda, Azure Functions, etc.) - Exposure to LangChain, LLMs, or other AI/ML frameworks - Proficiency with Docker, Kubernetes, or other containerization technologies - Experience setting up CI/CD pipelines using Git and DevOps tools - Knowledge of SSO protocols (OAuth2, SAML, OpenID) and secure authentication practices - Strong debugging and problem-solving skills - Familiarity with version control using Git Nice to Have: - Experience working with NoSQL databases - Knowledge of event-driven architecture - Familiarity with CICD orchestration and Infrastructure as Code (IaC) - Prior experience in enterprise application integration This is a full-time, permanent position requiring in-person work with a rotational shift schedule.,