Company Description Vel Systems delivers cutting-edge IT and electronic security solutions tailored to the diverse needs of businesses and individuals. With a strong customer base of over 15,000 retail and 500 corporate clients, we offer services including laptop and desktop sales, service, rentals, networking solutions, cloud storage, projectors, and solar panel systems. Our electronic security solutions like CCTV surveillance, biometric systems, and fire safety ensure safety and peace of mind. Backed by a talented team of 70+ professionals, we are committed to innovation, reliability, and excellence. Empowering businesses. Securing futures. Role Description This is a full-time, on-site role for a Retail Sales Manager located in Chengalpattu. The Retail Sales Manager will be responsible for managing day-to-day retail operations, developing sales strategies, achieving the sales target, and ensuring superior customer service. The role includes monitoring sales performance, managing inventory, and building strong customer relationships to enhance customer experience. The Retail Sales Manager will also coordinate with other departments to achieve the company’s sales goals and ensure high levels of customer satisfaction. Qualifications Retail Sales and Sales skills Excellent Communication and Customer Service skills Experience in enhancing Customer Experience Leadership and team management skills Proven ability to meet sales targets and manage inventory Bachelor's degree in Business Administration, Marketing, or related field is advantageous Experience with IT and electronic security products is a plus
Service Engineer – Laptop & Desktop | Vel Systems Location: Chengalpattu Field & In-House Support Role Vel Systems is looking for a passionate and responsible Service Engineer to handle laptop and desktop servicing — both in-house and at customer locations. If you’re someone who enjoys solving technical problems and interacting with customers, this role is for you! What You’ll Do: Diagnose, repair, and maintain laptops, desktops, and peripherals . Attend on-site service calls and provide quick, effective support. Handle in-house service jobs and maintain service logs. Ensure customer satisfaction through professional communication and timely updates. Coordinate with the internal team for spare parts and warranty claims. What We’re Looking For: Qualification: Diploma / Degree in Electronics, Computer Science, or related field. Experience: 0–3 years (Freshers with passion for hardware servicing are welcome). Technical Skills: Hardware troubleshooting, OS installation, driver configuration. Must Have: Two-wheeler & valid driving license Willingness to travel for on-site support Good communication & customer-handling skills Job Type: Full-time Salary: Based on experience & performance