Supervising and delegating tasks to the sales team members. Meeting the sales targets and sales goals efficiently. Building relationships with the old and existing customers. Attending meetings and daily standups. Monitoring the performance of the sales staff. Providing training sessions to the new team members. Maintaining a positive working environment for the employees. Assisting Sales Manager in planning effective sales strategies. Addressing customer's issues in a timely manner. Performing administrative tasks of transactions such as recording and filing details. . Adhering to the work policies, ethics, and regulations of a firm Requirements Bachelor’s degree in Sales, Marketing, Communication, or a related field MBA is a plus. Working experience as an Assistant Sales Manager, Sales Assistant, or a similar role in the Sales Department. Ability to work in a fast-paced working environment. Ability to provide amazing customer service to the clients. Proficient in Microsoft Office Tools. Knowledge and experience using effective sales strategies. Excellent problem-solving abilities. Good oral and written communication skills. Ability to demonstrate excellent leadership skills. Excellent ability to make a timely decision. Good sales and people skills.
Job Title: Barista Job Location: East Patel Nagar, New Delhi Reports To: Café Manager/Supervisor Job Summary We are seeking a skilled and enthusiastic Senior Barista to join our team. The ideal candidate will be responsible for preparing high-quality coffee, cold beverages, and shakes while ensuring an exceptional customer experience. They will also operate and maintain coffee equipment, including espresso machines, and contribute to creating a welcoming environment for customers. Key Responsibilities Beverage Preparation Prepare and serve a variety of beverages, including espresso-based drinks (e.g., lattes, cappuccinos), cold brews, smoothies, and specialty shakes. Maintain consistency in beverage quality and presentation following company recipes and standards. Suggest menu items to customers and customize drinks based on preferences. Equipment Operation and Maintenance Operate espresso machines, grinders, blenders, and other equipment safely and efficiently. Regularly clean and maintain coffee and beverage equipment to ensure optimal performance. Customer Service Greet customers warmly and create a positive, engaging atmosphere. Take customer orders accurately and handle special requests. Provide product knowledge, including the origin and preparation of coffee blends and specialty drinks. Inventory and Stock Management Monitor inventory levels for coffee beans, milk, syrups, and other ingredients. Restock and organize supplies as needed to ensure smooth operations. Inform the manager of any stock shortages or equipment malfunctions. Health and Safety Compliance Adhere to food safety and hygiene standards at all times. Ensure cleanliness and organization of the workspace, including counters, equipment, and seating areas. Team Collaboration Collaborate with team members to ensure efficient service during peak hours. Participate in staff meetings and training sessions to improve skills and product knowledge. Key Skills and Qualifications Technical Skills Proven experience as a Senior barista or similar role in a café or restaurant. Hands-on experience with coffee-making equipment, including espresso machines. Knowledge of coffee bean varieties, brewing methods, and beverage customization. Soft Skills Excellent communication and interpersonal skills. Strong multitasking abilities in a fast-paced environment. Attention to detail and commitment to quality. Qualifications High school diploma or equivalent (preferred). Certification in food safety or Senior barista training (advantageous). Basic math skills for handling transactions and measurements.
Telesales Executive • Cold calling people using a given phone directory to sell products or solicit donations • Answering incoming calls from prospective customers • Using scripts to provide information about product’s features, prices etc. and present their benefits Job Brief We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • Cold call people using a given phone directory to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English • Skilled in negotiation and dealing with complaints • Persistent and results-oriented • Patient and able to handle customer rejection • BSc,BA,BBA,B.com.
Telesales Executive • Cold calling people using a given phone directory to sell products or solicit donations • Answering incoming calls from prospective customers • Using scripts to provide information about product’s features, prices etc. and present their benefits Job Brief We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • Cold call people using a given phone directory to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English • Skilled in negotiation and dealing with complaints • Persistent and results-oriented • Patient and able to handle customer rejection • BSc, BA, BBA, B.com.
Job Title: Sous Chef Location: East Patel Nagar, New Delhi Reports To: Head Chef Job Summary: The Sous Chef is a crucial member of the kitchen leadership team, responsible for assisting the Head Chef in the daily operation of the kitchen, managing and training staff, ensuring quality and consistency in food preparation, and maintaining accurate inventory levels. This position requires strong culinary skills, excellent organizational abilities, and the capacity to lead and motivate a team under pressure. Key Responsibilities: 1. Assisting the Head Chef •Work closely with the Head Chef to develop, execute, and refine menu items and recipes that meet the restaurant's standards. •Step in to manage kitchen operations in the Head Chef's absence, ensuring that all workflows are smooth, efficient, and aligned with kitchen standards. •Support the Head Chef with menu planning, new recipe development, and special event preparations. •Collaborate with the Head Chef to implement kitchen policies and ensure compliance with health and safety regulations. 2. Team Management •Lead, supervise, and motivate kitchen staff, including line cooks, prep cooks, and other junior team members, fostering a positive and productive work environment. •Assign tasks, monitor progress, and ensure each team member is adhering to recipes, portioning, and presentation standards. •Provide ongoing training and development to kitchen staff to improve their culinary skills and efficiency. •Conduct performance evaluations and provide feedback to improve team productivity and maintain high-quality food preparation. 3. Maintaining Consistency and Quality Control •Ensure that every dish served meets the restaurant’s quality, taste, and presentation standards to maintain customer satisfaction. •Conduct regular tastings, quality checks, and ensure the consistency of recipes across all kitchen shifts. •Maintain high standards of cleanliness and organization in the kitchen at all times, complying with health and safety regulations. •Oversee plating and portion control to ensure consistency with each dish, as specified by the Head Chef’s guidelines. 4. Inventory Management and Cost Control •Monitor inventory levels of ingredients, kitchen supplies, and tools, ensuring that stock levels are adequate to meet service demands. •Work with the Head Chef to place orders, track deliveries, and inspect the quality and freshness of all supplies. •Manage inventory to minimize food waste and control kitchen costs by optimizing ingredient use and storage. •Track and record ingredient usage to support cost analysis and menu pricing. Qualifications and Skills: •Culinary degree or equivalent experience in a high-volume kitchen environment. •Proven experience as a Sous Chef or in a similar leadership role within a professional kitchen. •Strong knowledge of culinary techniques, flavor profiles, and kitchen equipment. •Excellent leadership skills with a focus on team development and motivation. •Strong organizational abilities with an eye for detail to maintain consistency in food quality and presentation. •Ability to handle high-pressure situations and maintain composure during busy service periods. •Familiarity with inventory management software or experience in inventory tracking and cost control. Physical Requirements: •Ability to stand for extended periods and work in a fast-paced environment. •Capacity to lift and carry supplies, up to 50 pounds. Schedule: Availability for flexible hours, including nights, weekends, and holidays, as required by the kitchen’s demands. The Sous Chef plays a key role in setting the kitchen's standard of excellence. This role is perfect for a dynamic and dedicated individual who thrives in a leadership role and is passionate about culinary creativity and consistency.