Location: Kolkata, West Bengal About The Role Business Analyst is an Individual Contributor role. You will be responsible for tracking key metrics and communicating business trends to stakeholders. You would work closely with the business/product teams to enable data-driven decision-making. About You You thrive in a small team where you can make a significant impact. You are a fast learner, ready to prove yourself in a challenging role with the expectation that you will rapidly pick up increased responsibilities. You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. As a foundational member of an early-stage start-up, you want to take the initiative, tackle new obstacles, and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our sales strategy. You don’t shy away from even the most challenging issues and are relentless in consistently looking for better solutions. You pursue your objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion. Roles and Responsibilities Work closely with the Sales & Marketing team to identify, define, collect and analyze key business metrices for VComply products and services. Pull data required to conduct business analysis and translate data into actionable insights. Build reports, process documents, dashboards, and metrices to monitor performance. Understanding the default software/applications products and services of VComply. Conduct Market research of the products. Collaborate with product, sales and customer success teams to maintain consistency and delivery in workflow and related activities. Basic Qualification Relevant 2-3 years of experience with marketing, business related analysis MBA from a reputed institute (Preferable) Big 4 experience (Preferable) Having analytical mindset. Should be proficient in working with Excel and PowerPoint Presentation. Knowledge of Google Analytics, Tableau, and Power BI will be added advantage. Excellent communication and interpersonal skills. Should have the ability to understand and explain complex ideas. Ability to thrive in a small team and be comfortable working in a highly dynamic start-up culture. An ownership mindset demonstrating drive, initiative, energy, and a sense of urgency. Candidates with prior experience working in relevant projects/domains will be given preference. Why VComply Opportunity to have a direct impact on the growth of a fast-growing & dynamic company A challenging work environment with End-to-end ownership of your role Incredible growth opportunities – we are a meritocracy, and the best will always have room for growth in the company. Opportunity to work directly with senior leadership Accelerated learning environment with a high performing team surrounding you A culture that promotes challenging oneself & continuous improvement. Perks of Joining VComply include competitive salary, health benefits, sick leave, paid time off, learning, and training. About VComply Technologies VComply is an agile cloud (software as a service) GRC platform with capabilities to manage GRC in an easy-to-use and intuitive environment that delivers business value, brings a contextual understanding of GRC to enable an organization to reliably achieve objectives while addressing uncertainty and acting with integrity. VComply was founded in 2019 with a focus to deliver a SaaS Cloud GRC solution that is highly configurable and adaptable to a range of industries with a particular focus in the mid-market. VComply enables organizations with out-of-the-box GRC applications that can be configured to exact needs of an organization with zero coding and zero infrastructure. Our cloud platform for GRC enables organizations to strengthen risk and compliance management. Organizations across industry verticals benefit from VComply’s simple and modular approach to GRC that transforms GRC management in an increasingly mobile, social, global, and virtual business environment. VComply is an innovative, intuitive platform that modernizes how people work and interact with GRC processes across the enterprise. It is used to collect, organize, link, report, and analyze GRC data with increased control, collaboration, transparency, and accountability. Company Highlights Well-funded: $8.5M raised through Series A from top-tier investors including Accel & CounterPart Ventures. Headquartered in Sunnyvale, with offices in Sunnyvale, Bangalore and Kolkata. VComply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Kolkata, West Bengal About The Job VComply is looking for a Senior Implementation Specialist who holds a strong background in consulting and has a passion for ensuring successful customer implementations. If you thrive on delivering top-notch results for customers and have a wealth of experience in the field, this role is tailored for you. Join us in our mission to simplify dynamic & complex implementation processes and create endearing value for our customers. Key Responsibilities Collaborate with the sales team during the pre-sales phase to understand customer requirements and objectives. Utilize your consulting knowledge to design tailored solutions that meet the unique needs of each customer. Work closely with the product and development teams to ensure the customization and implementation of solutions according to customer specifications. Lead the implementation projects, ensuring adherence to timelines and deliverables. Effectively communicate project progress, challenges, and successes to internal stakeholders and clients. Be an expert on the product and conduct product demonstrations for customers. Provide ongoing support and troubleshooting during and after the implementation phase to ensure client success. Collaborate with the product development team to enhance the overall effectiveness and efficiency of our solutions. What We’re Looking For Minimum of 5 years of experience in a client-facing role, with a focus on implementation and consulting. MBA or equivalent advanced degree is highly preferred. Experience working with Big 4 consulting firms (Deloitte, KPMG, E&Y, PWC) is a significant advantage. Strong project management skills with the ability to manage multiple client implementations simultaneously. Excellent communication and presentation skills. Proven ability to work collaboratively across departments to achieve common goals. Why VComply Opportunity to have a direct impact on the growth of a fast-growing & dynamic company Challenging work environment with End-to-end ownership of your role Incredible growth opportunities – we are a meritocracy, and the best will always have room for growth in the company Opportunity to work directly with senior leadership Accelerated learning environment with a high performing team surrounding you A Culture that promotes challenging oneself & continuous improvement. Perks of Joining VComply include competitive salary, health benefits, sick leave, paid time off, learning and training. About VComply Technologies VComply is an agile cloud (software as a service) GRC platform with capabilities to manage GRC in an easy-to-use and intuitive environment that delivers business value, brings a contextual understanding of GRC to enable an organization to reliably achieve objectives while addressing uncertainty and acting with integrity. VComply was founded in 2019 with a focus to deliver a SaaS Cloud GRC solution that is highly configurable and adaptable to a range of industries with a particular focus in the mid-market. VComply enables organizations with out-of-the-box GRC applications that can be configured to exact needs of an organization with zero coding and zero infrastructure. Our cloud platform for GRC enables organizations to strengthen risk and compliance management. Organizations across industry verticals benefit from VComply’s simple and modular approach to GRC that transforms GRC management in an increasingly mobile, social, global, and virtual business environment. VComply is an innovative, intuitive platform that modernizes how people work and interact with GRC processes across the enterprise. It is used to collect, organize, link, report, and analyze GRC data with increased control, collaboration, transparency, and accountability. Company Highlights Well-funded: $8.5M raised through Series A from top-tier investors including Accel & CounterPart Ventures. Headquartered in Sunnyvale, with offices in Sunnyvale, Bangalore and Kolkata. VComply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age software in the GRC (Governance, Risk, and Compliance) space, recognized as a High Performer. Join us if you're eager to kick-start your career in B2B customer success. Key Responsibilities Develop and maintain strong relationships with key customers. Oversee the onboarding & implementation process for new customers. Proactively engage with customers to understand their goals, challenges, and requirements. Review customer complaints and concerns to improve the customer experience. Collaborate with internal teams to address and resolve customer concerns promptly. Conduct product demonstrations for customers. Provide customers with regular updates and best practices. Create knowledge base materials and supporting documents. Analyze and report on key customer trends and product usage metrics. What We're Looking For We welcome recent graduates or those with limited experience. Enthusiasm, positivity, and a willingness to learn are key. A related bachelor's degree is preferred but not required. We're open to diverse educational backgrounds showing potential and interest in customer success. Good communication and presentation skills are a must, regardless of experience level. We value candidates eager to grow and develop in customer success. Technical proficiency can vary; we're dedicated to providing necessary training and support. Shift Information & Work timing This role is to service and interact with a prospective customer base in the European and North American markets and as such you'd be expected to be flexible with timings on given occasions. About VComply Technologies VComply is an agile cloud (software as a service) GRC platform with capabilities to manage GRC in an easy-to-use and intuitive environment that delivers business value, brings a contextual understanding of GRC to enable an organization to reliably achieve objectives while addressing uncertainty and acting with integrity. VComply was founded in 2019 with a focus to deliver a SaaS Cloud GRC solution that is highly configurable and adaptable to a range of industries with a particular focus in the mid-market. VComply enables organizations with out-of-the-box GRC applications that can be configured to exact needs of an organization with zero coding and zero infrastructure. Our cloud platform for GRC enables organizations to strengthen risk and compliance management. Organizations across industry verticals benefit from VComply’s simple and modular approach to GRC that transforms GRC management in an increasingly mobile, social, global, and virtual business environment. Company Highlights Well-funded: $8.5M raised through Series A from top-tier investors including Accel & CounterPart Ventures. Headquartered in Sunnyvale, with offices in Sunnyvale, Bangalore and Kolkata. VComply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Job Business Analyst is an Individual Contributor role. You will be responsible for tracking key metrics and communicating business trends to stakeholders. You would work closely with the business/product teams to enable data-driven decision-making. Key Responsibilities Work closely with the Sales & Marketing team to identify, define, collect and analyze key business metrices for VComply products and services. Pull data required to conduct business analysis and translate data into actionable insights. Build reports, process documents, dashboards, and metrices to monitor performance. Understanding the default software/applications products and services of VComply. Conduct Market research of the products. Collaborate with product, sales and customer success teams to maintain consistency and delivery in workflow and related activities. What We're Looking For Work experience of 2-4yrs as a Business Analyst. Should be proficient in working with Excel and PowerPoint Presentation. Knowledge of Google Analytics, Tableau, and Power BI will be added advantage. Should have the ability to understand and explain complex ideas. Good communication and presentation skills are a must, regardless of experience level. Ability to thrive in a small team and be comfortable working in a highly dynamic start-up culture. An ownership mindset demonstrating drive, initiative, energy, and a sense of urgency. Candidates with prior experience working in relevant projects/domains will be given preference. About VComply Technologies VComply is an agile cloud (software as a service) GRC platform with capabilities to manage GRC in an easy-to-use and intuitive environment that delivers business value, brings a contextual understanding of GRC to enable an organization to reliably achieve objectives while addressing uncertainty and acting with integrity. VComply was founded in 2019 with a focus to deliver a SaaS Cloud GRC solution that is highly configurable and adaptable to a range of industries with a particular focus in the mid-market. VComply enables organizations with out-of-the-box GRC applications that can be configured to exact needs of an organization with zero coding and zero infrastructure. Our cloud platform for GRC enables organizations to strengthen risk and compliance management. Organizations across industry verticals benefit from VComply’s simple and modular approach to GRC that transforms GRC management in an increasingly mobile, social, global, and virtual business environment. Company Highlights Well-funded: $8.5M raised through Series A from top-tier investors including Accel & CounterPart Ventures. Headquartered in Sunnyvale, with offices in Sunnyvale, Bangalore and Kolkata. VComply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.