Vcare Call Centers India Private Limited

Job description We are seeking Senior Customer Service Representatives to drive new sales and manage customer accounts. The products range includes supplies to hotels and motels across the USA with essential daily supplies, including towels, linen, guest room amenities, electronics, small appliances, cleaning and janitorial supplies, and more. Our goal is to build long-term relationships by delivering excellent service and competitive pricing. This is a long-term opportunity for motivated sales professionals who can develop strong business relationships, maintain repeat business and generate new sales. Roles & Responsibilities:- Manage assigned hotels and motels in the USA. Make daily required number of outbound sales calls per day to your assigned customers/accounts. Build and maintain long-term customer relationships to drive repeat business. Follow up with customers to reintroduce products, reinforce our companys value, and encourage them to use us as their primary hotel/motel supplier. Handle incoming inquiries, create quotes, negotiate pricing, and close deals. Explain payment terms, shipping details, and delivery timelines. Monitor sales performance, meet, and exceed targets for calls and sales. Preferred candidate profile:- 3 years of USA sales experience. Experience in wholesale/distribution is a plus. Strong outbound calling, negotiation, and closing skills. Must have excellent English communication skills. Proficiency in Gujarati is a plus. Self-motivated and able to work independently to achieve targets. Proficient in using CRM software and Microsoft Office. What We Provide:- Endorsement by major hotel corporations. A catalog of 5,000+ products, many of which are proprietary. Shipping coverage on both the East and West Coasts of the USA. A well-established business with 37 years of experience and goodwill. A list of hotels and motels assigned to you. Full training on the CRM system and company products. Daily support, guidance, and product training from the sales manager. How to Succeed in This Role:- Consistently engage with new and existing customers to build a strong pipeline. Develop a deep understanding of our hotel supply products and their value to customers. Maintain a high volume of sales calls, quotes, and orders. Drive repeat, ongoing sales by providing excellent service and follow-ups. Perks and Benefits:- 5 days working. Pick-up and drop-off service is available. Self commute (Traveling allowance will be given). Meal facility. Good Incentives. Email:- amit.devtalla@vcaremail.com Show more Show less

Job description We are seeking dedicated Accounts Receivable Representatives to join our team. In this role, you will be the first point of contact for healthcare clients, handling inquiries related to outstanding balances, processing payments, resolving billing issues, and ensuring accurate and timely follow-up. Job Responsibilities:- Calling insurance companies and patients for benefits/eligibility verification. Checking eligibility & benefits through designated web portals. Email communication with patients via Zendesk. Responding to patients tickets and questions related to insurance verification on Zendesk. Preparing and sending prior authorizations to insurance companies via fax and web portals. Reviewing EOB, capturing denials, fixing them for payments, and understanding recoupments. Desired Candidate profile:- Minimum 1 year prior experience in Medical billing AR profile. Should be able to get claim status from Website, IVR, and insurance representatives. Technical expert in related computer applications with decent typing skills & Excel. Candidate should have excellent written communication skills in English. Meet personal targets and work towards meeting team targets. Ability to work with others in a close manner. Able to maintain customer confidentiality. Ready for night shift and work from office. Perks and Benefits:- 5 days working. A pick & drop facility is available (in selected hiring zone) and for self-commuters, traveling allowance will be given. Meal facility. Contact Details:- Amit-768602048