Role & responsibilities Results-driven and client-focused Assistant Manager Client Services with 6+ years of progressive experience in the real estate industry. Proven track record of managing high-value client relationships, resolving escalations efficiently, and ensuring customer satisfaction across pre-sales, post-sales, and possession stages. Skilled in conflict resolution, cross-functional coordination, and process improvement to enhance service delivery. Adept at handling diverse client portfolios, addressing complex issues, and maintaining long-term client loyalty. Strong communicator with the ability to thrive in fast-paced, target-driven environments.