You will be responsible for identifying the needs of both new and current customers to assist them in finding the best and most cost-effective vehicle finance option. This involves establishing effective communication with clients and internal team members to address and resolve any customer issues that may arise. - Work cross-functionally within the company to engage with all stakeholders involved in customer success - Develop and maintain relationships with customers to understand and fulfill their requirements - Conduct visits to customers to discover opportunities for platform growth - Handle all reporting related to the status of customers" accounts - Manage and optimize the recovery process to enhance installment collection and increase IRR. You should have: - Previous experience in account management - Strong communication skills for client-facing interactions - Willingness and ability to learn and adapt quickly - Proficiency in MS Office and AI tools (Note: Additional company details were not provided in the job description.),