Role & responsibilities Customer service: Maintain relationships with existing clients, resolve customer complaints, and handle returns.Sales goals: Meet or exceed sales goals, which may be weekly, monthly, quarterly, or annually.Sales process: Identify prospects, set appointments, and manage the sales cycle.Product knowledge: Understand the company's products or services and be able to explain their benefits to customers.Sales analysis: Analyze target markets, develop sales leads, and forecast sales goals.Sales coordination: Work with other sales representatives to meet quotas and uphold company standards.Sales transactions: Process sales transactions, operate the cash register, and handle payments.Positive attitude and confidence.Resilience and the ability to communicate with conviction.Active listening to understand customer needs.The ability to build rapport and sell your personality.