UX Researcher III, Google Pay

About the job

Google Pay is one of the UPI products in India and has been instrumental in transforming the fintech landscape and everyday digital payments experience for millions of people across the country.

As a User Experience Researcher, you will join our team and play a role in shaping new opportunities and product experiences for Merchants using Google Pay for Business. You will be instrumental in driving human-centered strategy across the product life cycle. This role offers a unique opportunity to conduct deeply meaningful applied research focusing on creating tangible, impactful product experiences.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  
• Drive ideas to improve products and services through research-driven insights and recommendations.
  
• Lead teams to define and evaluate product, service, ecosystem impact.
  
• Own direction and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about the user, product, service, or business needs.