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Utility Bill Associate- Messaging Accenture

1.0 - 5.0 years

0 Lacs

chennai, all india

On-site

You will be working as a Utility Bill Associate at Accenture, a global professional services company with leading capabilities in digital, cloud, and security. Your main responsibility will be to assist in managing and resolving customers' queries, handling escalations and complaints, and providing the best possible resolutions. You will also be accountable for closing faults and complaints within SLAs. Key Responsibilities: - Recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on the defined scope of support. - Managing unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, w...

Posted 1 week ago

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