Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional teams to improve proprietary tools and systems Work closely with legal and safety departments to ensure that activities remain compliant Oversee materials and inventory Conduct budget reviews and report cost plans to upper management
procedures and college policies. Implementing policies related to student success, including instructional time management and establishing a learning culture. Liaising with faculty members to ensure that students are supported in their coursework. Provide a safe and supportive environment where students can discuss their concerns and receive guidance on coping with difficult situations. Your tasks Provide academic support services such as tutoring, group meetings and individual one-on-one meetings. Assist in transitioning from high school to college, including advising on course selection, application process, financial aid options and navigating the culture. Create and develop a personalised learning plan for students that addresses their needs and is aligned with their goals. Monitor progress through grade reports, transcripts and other feedback tools. Work towards enriching students’ mental health and well-being and help them develop coping strategies to manage stress, anxiety and other challenges. Providing feedback to the staff and parents on their teaching practices, lesson plans and instructional approach. Stay updated on educational trends, industry developments and changing admission requirements in India.
Manage our company's social media accounts. Research and plan content strategy for social media campaigns by considering the latest trends. Develop and publish engaging posts that engage audiences and promote our brand. Collaborate with the design team to get the images and videos designed on time. Schedule social media posts using online schedulers. Build a community by engaging the audience with meaningful conversations and responding to their comments. Connect with industry influencers for brand promotions. Monitor brand mentions and promote user-generated content to connect with the audience personally. Analyze social media analytics to measure the performance of the campaigns. Stay updated about the latest features and other offerings of social media platforms.
Research and organize sources and information. Collaborate and brainstorm with the team for new strategies and ideas. Write well-researched and keyword-driven content to boost organic traffic. Create optimized, engaging title tags and meta descriptions to increase click-through rate. Create clear and innovative headlines and body copy. Produce high-quality blog posts on industry-relevant topics and address user queries in detail. Write a wide variety of topics for podcasts, e-books, websites, blogs, social media, case studies, whitepapers, banners, etc. Create, execute, and maintain a content calendar. Ensure consistency in writing style, fonts, images, and tone. Collaborate with designers and developers to align written content with the brand. Edit and proofread content produced by other team members.
Recruiting and training Telesales Representatives Assisting in the development of effective sales strategies Implementing and monitoring the performance of sales strategies Analyzing the performance of the telesales team members Preparing and setting monthly and weekly sales targets Building and maintaining long-term customer relations Preparing and presenting detailed and accurate sales reports Addressing any customer queries and complaints Maintaining an updated record of all important customer information in the database Assisting in developing sales scripts Recording sales calls and meetings details for future reference Keeping a track of KPIs Taking up any urgent requests or queries in a timely manner
Review prospective student applications for college admission Research and verify the accuracy of application information Follow-up with students to verify any application issues, including discrepancies or missing information Contact applicant references to verify information included on resumes, letters of recommendations, and applications Create profiles for each applicant and work collaborative with other counselors to review make final approvals Coordinate applicant approval process with various educational departments as needed Meet with and interview prospective students prior to final application decisions Create and maintain recruitment guidelines and goals to use for future recruitment efforts
Provide information about the college and its programs to prospective students and their families Conduct campus tours and answer questions about the college Assist with the application process, including reviewing and processing applications and supporting documentation Provide guidance and support to prospective students throughout the enrollment process Act as a liaison between the college and high school counselors Attend college fairs and other recruitment events Keep abreast of current trends in college admissions Communicate the admission requirements and policies to the prospective students and their families
Understand customer psyche and record both successful and unsuccessful sales methods Handle huge volumes of inbound and outbound telecalling Improve organisational efficiency through diligent observation skills as a telecaller Help the company grow by finding opportunities in customer requirements Resolve complaints, provide solutions and follow up with customers Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the company’s products and services Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities.
Database design and implementation: Creating and modifying database management systems to store and manage data effectively. Data analysis: Extracting meaningful information from databases to help with business decisions. Performance and security: Optimizing database performance and implementing security measures to protect data. Collaboration: Working with various departments to understand their data needs and translate them into technical solutions. Reporting: Developing reports and visualizations that present data insights clearly to stakeholders. Troubleshooting: Addressing data-related issues and ensuring the database system runs smoothly. Essential skills Technical skills: Knowledge of database languages, server software, and database management systems. Analytical and logical thinking: Ability to understand complex data, translate business needs into database models, and solve problems. Communication: Effectively explaining technical information and findings to non-technical stakeholders. Teamwork: Collaborating with different teams and departments. Problem-solving: Quickly reacting to and resolving data-related issues. Adaptability: Staying current with new technologies and industry trends.
Contact potential or existing customers to inform them about our products or services. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the company’s reputation. Go the 'extra mile' to meet sales quota and facilitate future sales. Keep records of calls and sales, and note useful information.