Hi, Company: USDC Projects India Private Limited - Transforming Education Through Innovation About USDC: USDC is a leading education technology company dedicated to providing inspiring digital learning experiences and innovative solutions to help Universities and Higher Education Institutions (HEIs) transform the lives of their learners. We believe in the power of change and strive to make education innovative, interactive, inspiring, and accessible to all. Our commitment to driving growth for our partners is fueled by world-class pedagogical tools, uniquely crafted programs, and cutting-edge technology. Our Mission: To democratize the world of knowledge and elevate higher education by making it affordable and accessible to everyone, thus creating opportunities for continuous learning. Job description Positon Purpose: The purpose of a Counsellor is guiding prospective students through the application process, assessing their qualifications, and determining their suitability for the programs offered by the company. Position Overview: Counsellor - Sales The Counsellor is a key member of Sales team, responsible for playing a crucial role in guiding potential students through the enrollment process, answering their inquiries, and providing them with information about the various programs and courses available. Additionally, you will work closely with other members of the admissions team to develop and implement strategies for attracting and retaining students. Your expertise in admissions procedures, educational programs, and industry trends will be essential in advising students on the best course of action for their educational goals. Reporting to the Project head, this role involves collaborating with department heads, subject matter experts, and external vendors to identify training needs, develop learning strategies, and deliver engaging training programs. Key responsibilities include: Assist inquiring students to select the right course. Responsible for selling courses through outbound, inbound and Online Process. Achieving weekly and monthly sales targets • Selfmotivated and organized, capable of Managing a high volume of customer interactions. • Counsel the working professionals related to the suitable courses as per their domain Familiarity with CRM software for effective lead management and reporting will be an added advantage • Identifying opportunities for new Business Development through Lead Generation. • Co-ordinate pre-sales and post-sales follow up. Attending around 150 calls daily in order to achieve the allocated targets. Creating and maintaining a database of prospect clients; maintain a database ( Salesforce, Excel) of prospective client information and identifying references through the existing customer base to increase the sales pipeline. Inside sales & Outdoor meetings if required. Qualification: Graduates in Sales / Business / Management Stream Competencies: Problem-solving and Interpersonal skills. Excellent presentation, active listening, and negotiation skills. Excellent written and verbal communication skills Enthusiastic and Spontaneous. Passionate about Sales Experience 0- 3 Years Please share your resume and refer your friends to priya@usdcglobal.com
Hi, Company: USDC Projects India Private Limited - Transforming Education Through Innovation About USDC: USDC is a leading education technology company dedicated to providing inspiring digital learning experiences and innovative solutions to help Universities and Higher Education Institutions (HEIs) transform the lives of their learners. We believe in the power of change and strive to make education innovative, interactive, inspiring, and accessible to all. Our commitment to driving growth for our partners is fueled by world-class pedagogical tools, uniquely crafted programs, and cutting-edge technology. Services: Digital Transformation and Digital Infrastructure Creation: Pioneering the shift towards digital education. Course Curation and Content Development: Crafting engaging and relevant learning experiences. Managing Digital Classrooms and Learning Delivery Mechanisms: Implementing state-of-the-art technology for effective learning. Learner Acquisition: Attracting and nurturing a diverse community of learners. Website : https://www.usdcglobal.com Position Overview: The Vice President of Technology (VP of Technology) will oversee and manage all technological components of the organization, ensuring that the technology strategy is developed and implemented in accordance with the overall business objectives. The VP will lead the technology department, manage the technology stack, promote innovation, and play a critical role in delivering scalable, dependable, and secure technology solutions that support growth and improve the customer experience. This position demands a strategic leader with extensive knowledge of technological trends, engineering techniques, and organizational leadership. Key responsibilities include: Advise students in individual or group counselling sessions to address their academic, personal and social needs. Help students to devise attainable goals and develop useful skills or habits. Administer assessments to gauge students' capabilities, personality traits and interests. Evaluate students on their competencies, interests and ambitions to identify suitable academic and professional pathways. Assist in preparatory activities, such as academic scheduling and course selection Inform students about their academic and professional options, including but not limited to courses, majors and programs that may facilitate their goals. Collaborate with parents, teachers and administrators to develop plans for realizing students' educational and professional goals Inform students and their families about resources that may help with realizing academic and career goals, such as tutoring, mentoring and career exploration Maintain confidential records about the students they assist, including assessment results, transcripts and session notes Qualification: Any Bachelors degree 0-3 years' experience in sales, preferably in a fast-paced environment Demonstrated knowledge of educational best practices, learning theory and counselling techniques. Ability to foster strong relationships with students, parents, teachers and other stakeholders. Passion for education, commitment to equity and a desire to positively impact students lives. Excellent interpersonal and communication skills to establish rapport with students and their families. Possess an empathetic and a patient approach to address students’ emotional and personal concerns. Strong organizational skills to manage multiple students and tasks simultaneously. Competencies: Business Etiquette, Active Listening, Communication & Interpersonal Skills skills , Conflict Resolution. Team Work, Effective Time Management, Cross Functional Collaboration, Creative Problem Solving (includes Critical thinking) Excel (Pivot, H-V - Lookups, Formulae) Sales Planning and Strategy, Strategic Decision Making, Product and Domain Knowledge, Lead Management Strategy, Pre-Call Planning, Pitching and Solutions, Objection-handling, Handling Negotiations, Closing Techniques Sales Forecasting, Sales Performance, Sales Discipline & CRM Excellence, Data-backed Decision Making, Operational Excellence, Leveraging Generative AI in Sales Experience: 0-3 years of experience. Legal Entity: USDC Projects India Private Ltd, Bengaluru Location of Work: Bangalore Please share your resume to priya@usdcglobal.com Thanks, HR team.
Position Purpose / Summary: This role focuses on ensuring customer success and meeting admission targets by counseling prospective students, managing objections, and guiding them through the enrollment process. Responsibilities include coordinating the student journey, providing personalized career guidance. Key responsibilities include: Empowering Futures: Be the guiding light in selling cutting-edge courses through outbound, inbound, and online processes. Achieve not just sales targets but milestones in shaping the educational journey of learners. Customer Success, Achieve allocated admission targets. Counseling Students and Stakeholders about our courses and competition exams landscape Providing in-depth information to prospective learners, this includes counseling through phone, email, chat, and social media. Building Connections: Coordinating student journey, championing the entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. Identify golden opportunities within our existing learner community to fuel the growth of our sales pipeline. Your excellent interpersonal and communication skills will be the key to establishing lasting connections with our clients. Daily Triumphs: Connect with over 150 potential learners daily each one a chance to make a difference. Providing in-depth information to prospective learners, this includes counselling through phone, email, chat, and social media. As a self-motivated and organized individual, you'll effortlessly manage a high volume of customer interactions Details pertaining to lead discussions & conversion should be updated in real-time on CRM software. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as the number of enrolments. Guiding Ambitions: Be the compass for working professionals, counseling them on the most suitable courses for their career domains. Providing one-on-one career guidance and skills assessment to assist with career development. Your role extends beyond sales; you're here to inspire and guide aspirations. Broad Key Result Areas: Customer Success, Achieve allocated admission targets. Counseling Students and Stakeholders about our courses and competition exams landscape. Handle Objections and Price Negotiation in order to generate Sales Revenue. Coordinating student journey, championing the entire student cycle: Prospecting, Counselling, Admission, Orientation, Support. Providing in-depth information to prospective learners, this includes counseling through phone, email, chat, and social media. Maintain effective communication till the time learner is on board Providing one-on-one career guidance and skills assessment to assist with career development. Details pertaining to lead discussions & conversion should be updated in real-time on CRM (NPF) software. Responsible for adherence to the inside sales process, tools, and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as the number of enrolments.