urgent hiring for customer support for loan department

Job Description

Customer Support Executive (Loan Department) Job Description Key Responsibilities: - Respond to customer inquiries and concerns regarding loans - Provide timely and accurate information on loan products and services - Resolve customer complaints and issues in a professional manner - Update customers on loan application status and payment details - Collaborate with internal teams to resolve customer issues Required Skills: - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment - Basic knowledge of loan products and services Experience: - 2-3 years of experience in customer support or a similar role Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Work Location: In person