1. Platform Management: · Manage and maintain e-commerce websites and online marketplaces (e.g., Tru Millets, Amazon, Flipkart, etc.). · Update product listings, pricing, descriptions, and stock availability. · Monitor website performance and resolve technical issues promptly. 2. Sales Optimization: · Analyze sales trends and customer behavior to improve product performance. · Implement strategies for increasing conversions and driving traffic. · Coordinate promotional campaigns and discounts. 3. Digital Marketing Support: · Collaborate with the marketing team to develop and execute online advertising campaigns. · Digital marketing experience. · Monitor and analyze the performance of paid campaigns (Google Ads, social media, etc.). 4. Customer Engagement: · Respond promptly to customer inquiries and reviews on various platforms. · Ensure excellent customer service to enhance brand reputation. 5. Analytics and Reporting: · Track and report on e-commerce including sales, traffic, and conversion rates. · Recommend actionable insights based on data analysis. 6. Market Research: · Conduct competitor analysis and market research to stay ahead in the millet-based product industry. · Identify new opportunities to expand the product range or enter new platforms. 7. Content Management: · Collaborate with design and marketing teams to create engaging product images, banners, and promotional materials. · Ensure accurate and consistent content across all platforms.