Reporting to: AVP - Campaigns & Communications Number of position: 1 Contract Period : May 2025 - February 2026 The Tata Mumbai Marathon is an annual event that brings together thousands of participants and donors supporting various charitable causes. United Way Mumbai is the event’s Philanthropy Partner. The TMM's philanthropy pillar’s success heavily relies on generous contributions from donors, individuals, and corporate entities. However, many potential donors are unable to complete their online donations for various reasons, leading to missed opportunities for fundraising. Job Responsibilities: Donor coordination: - Engaging with potential donors through outbound calls. - Adopting a warm, empathetic approach to establish rapport and build a positive donor experience. - The officers will be trained to provide technical assistance and troubleshoot issues related to the donation process. Understanding Donor Concerns: - Active listening will be a core skill of the officers, enabling them to understand the reasons behind incomplete transactions. - Valuable feedback will be collected during interactions, helping us identify common pain points and optimise the donation process. Persuasive Communication: - The officers will use persuasive communication techniques to nudge donors towards completing their donations. - Emphasising the impact of their contributions and the difference it makes will be a focal point of these interactions. Collaboration and Data Management: - The officers will collaborate with the Campaigns team at United Way Mumbai to ensure consistent messaging. - Accurate records of donor interactions will be maintained to track progress and improve donor engagement strategies. Goals - Increased Donation Completion Rate: Engaging donors personally and addressing their concerns will likely lead to more successful transactions. - Improved Donor Satisfaction: Providing personalised support will enhance the donor experience and foster a sense of appreciation. - Valuable Feedback and Insights: Collecting feedback during interactions will offer insights into the donor's perspective, helping identify areas for improvement. - Enhanced Fundraising Results: A more engaged donor base is likely to result in increased contributions, benefiting the charitable causes supported by the marathon. Profile Requisites: Education: Minimum of a high school diploma or equivalent. Communication Skills: Fluent in spoken English and Hindi. Basic proficiency in written communication for emails and follow-ups. Empathy and Positive Attitude: Demonstrated ability to show empathy and maintain a positive attitude while interacting with donors. A genuine passion for helping others and contributing to charitable causes. Problem-Solving Abilities: Proactive problem-solving skills to address donor concerns effectively and efficiently. Good MS office skills i.e. Excel, Word, PowerPoint Remuneration: INR 15,000 - 18,000 per month, depending on qualifications and experience. Job Types: Full-time, Fresher, Contractual / Temporary Contract length: 9 months Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person
Reports to: Executive - NGO Relations Duration: May, 2025 – March, 2026 Mode of Work: Full time with hybrid working from office/home Job Responsibilities: The position is part of United Way Mumbai's NGO Relations team, which is responsible for mapping the development sector, liaising with our NGO partners, building capacities, and identifying high-impact projects. o Sector mapping To study and map the development sector, identify and highlight best practices and synergies with UWM mandates To develop and maintain a PAN India database of prospective partners and projects across multiple thematic areas To ensure thorough due diligence of prospective partners and guide them through the registration and onboarding process Profile Requisites: Excellent communication skills in English and Hindi (spoken) and in English (written) Education: Minimum of a high school diploma or equivalent. A high level of attention to detail is a key skill required for this role 0-3 years of experience in any field. Freshers are welcome to apply. Good MS office skills i.e. Excel, Word, PowerPoint Remuneration: INR 15,000 - 18,000 per month, depending on qualifications and experience. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
We're looking for a Social Media Intern to join our Communications team at United Way Mumbai! This is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship. Job Requirements: Strong content and copywriting skills (both short and long-form) Working knowledge of Canva (basic design and layout) Familiarity with platforms like Instagram, Facebook, LinkedIn, and YouTube Ability to work independently and manage timelines Attention to detail, creative thinking, and a keen visual sense Bonus if you have: basic video editing skills, understanding of trends and analytics, or prior experience working with a brand or non-profit What's in it for you? Get hands-on experience in social media management and marketing. Develop engaging visuals and stories. Hone your skills in graphic design and content creation Collaborate on impactful campaigns that create real change. Other details: Stipend - INR 10,000/ month Duration - 3 months to start, with scope to extend and potentially transition into a longer-term role. Location - Andheri, Mumbai This is your chance to be part of meaningful work while growing your skills in a dynamic and supportive environment. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where are you located and are you comfortable travelling to Andheri, West? The role requires you to travel to our project locations to capture the events. Would you be comfortable travelling? Work Location: In person
We're looking for a Social Media Intern to join our Communications team at United Way Mumbai! This is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship. Job Requirements: Strong content and copywriting skills (both short and long-form) Working knowledge of Canva (basic design and layout) Familiarity with platforms like Instagram, Facebook, LinkedIn, and YouTube Ability to work independently and manage timelines Attention to detail, creative thinking, and a keen visual sense Bonus if you have: basic video editing skills, understanding of trends and analytics, or prior experience working with a brand or non-profit What's in it for you? Get hands-on experience in social media management and marketing. Develop engaging visuals and stories. Hone your skills in graphic design and content creation Collaborate on impactful campaigns that create real change. Other details: Stipend - INR 10,000/ month Duration - 3 months to start, with scope to extend and potentially transition into a longer-term role. Location - Andheri, Mumbai This is your chance to be part of meaningful work while growing your skills in a dynamic and supportive environment. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where are you located and are you comfortable travelling to Andheri, West? The role requires you to travel to our project locations to capture the events. Would you be comfortable travelling? Work Location: In person
Reporting to: Coordinator, Administration Location: Mumbai No. of Positions - 1 Project Duration: 1st November 2025 to 30th November 2026 Job Overview: The Office Assistant will be responsible for ensuring smooth daily operations of office facilities and administrative functions. Job Responsibilities: Welcoming visitors and serving refreshments. Answering telephone calls and handling incoming and outgoing mail and correspondence. Scheduling meetings and managing conference room bookings. Cleaning office desks, pantry, reception storage, and other office areas. Ensuring all utilities and kitchen appliances are functional. Stocking, maintaining, and managing the inventory of pantry, housekeeping, and office supplies. Managing office library resources. Handling internal and external delivery of office materials. Assisting all departments with administrative and logistical support for internal and external project work. Coordinating procurement and maintenance of office supplies and utilities. Resolving office-related malfunctions and responding to requests or issues as & when required. Ensuring compliance with service agreements. Maintaining trusting relationships with vendors, service providers, and colleagues. Profile Requisites Minimum 2 years of experience in office administration or a similar role Should be able to read, write and speak basic English Proficient in MS Office Ability to multi-task Ability to work independently with minimal supervision is essential. Remuneration - Subject to relevant qualification, experience & merit; the consultancy fees range is 18000 to 25000 per month Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹18,000.00 - ₹25,000.00 per month Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
Reporting to: Coordinator, Administration Location: Mumbai No. of Positions - 1 Project Duration: 1st November 2025 to 30th November 2026 Job Overview: The Office Assistant will be responsible for ensuring smooth daily operations of office facilities and administrative functions. Job Responsibilities: Welcoming visitors and serving refreshments. Answering telephone calls and handling incoming and outgoing mail and correspondence. Scheduling meetings and managing conference room bookings. Cleaning office desks, pantry, reception storage, and other office areas. Ensuring all utilities and kitchen appliances are functional. Stocking, maintaining, and managing the inventory of pantry, housekeeping, and office supplies. Managing office library resources. Handling internal and external delivery of office materials. Assisting all departments with administrative and logistical support for internal and external project work. Coordinating procurement and maintenance of office supplies and utilities. Resolving office-related malfunctions and responding to requests or issues as & when required. Ensuring compliance with service agreements. Maintaining trusting relationships with vendors, service providers, and colleagues. Profile Requisites Minimum 2 years of experience in office administration or a similar role Should be able to read, write and speak basic English Proficient in MS Office Ability to multi-task Ability to work independently with minimal supervision is essential. Remuneration - Subject to relevant qualification, experience & merit; the consultancy fees range is 18000 to 25000 per month Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹18,000.00 - ₹25,000.00 per month Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Gender? Work Location: In person
Reporting to: Coordinator, Administration Location: Mumbai No. of Positions - 1 Project Duration: 1st November 2025 to 30th November 2026 Job Overview: The Office Assistant will be responsible for ensuring smooth daily operations of office facilities and administrative functions. Job Responsibilities: Welcoming visitors and serving refreshments. Answering telephone calls and handling incoming and outgoing mail and correspondence. Scheduling meetings and managing conference room bookings. Cleaning office desks, pantry, reception storage, and other office areas. Ensuring all utilities and kitchen appliances are functional. Stocking, maintaining, and managing the inventory of pantry, housekeeping, and office supplies. Managing office library resources. Handling internal and external delivery of office materials. Assisting all departments with administrative and logistical support for internal and external project work. Coordinating procurement and maintenance of office supplies and utilities. Resolving office-related malfunctions and responding to requests or issues as & when required. Ensuring compliance with service agreements. Maintaining trusting relationships with vendors, service providers, and colleagues. Profile Requisites Minimum 2 years of experience in office administration or a similar role Should be able to read, write and speak basic English Proficient in MS Office Ability to multi-task Ability to work independently with minimal supervision is essential. Remuneration - Subject to relevant qualification, experience & merit; the consultancy fees range is 18000 to 25000 per month Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹18,000.00 - ₹25,000.00 per month Ability to commute/relocate: Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Gender? Work Location: In person
We're looking for a Social Media Intern to join our Communications team at United Way Mumbai! This is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship. Job Requirements: Strong content and copywriting skills (both short and long-form) Working knowledge of Canva (basic design and layout) Familiarity with platforms like Instagram, Facebook, LinkedIn, and YouTube Ability to work independently and manage timelines Attention to detail, creative thinking, and a keen visual sense Bonus if you have: basic video editing skills, understanding of trends and analytics, or prior experience working with a brand or non-profit What's in it for you? Get hands-on experience in social media management and marketing. Develop engaging visuals and stories. Hone your skills in graphic design and content creation Collaborate on impactful campaigns that create real change. Other details: Stipend - INR 10,000/ month Duration - 3 months to start, with scope to extend and potentially transition into a longer-term role. Location - Andheri, Mumbai This is your chance to be part of meaningful work while growing your skills in a dynamic and supportive environment. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where are you located and are you comfortable travelling to Andheri, West? The role requires you to travel to our project locations to capture the events. Would you be comfortable travelling? Work Location: In person
We're looking for a Social Media Intern to join our Communications team at United Way Mumbai! This is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship. Job Requirements: Strong content and copywriting skills (both short and long-form) Working knowledge of Canva (basic design and layout) Familiarity with platforms like Instagram, Facebook, LinkedIn, and YouTube Ability to work independently and manage timelines Attention to detail, creative thinking, and a keen visual sense Bonus if you have: basic video editing skills, understanding of trends and analytics, or prior experience working with a brand or non-profit What's in it for you? Get hands-on experience in social media management and marketing. Develop engaging visuals and stories. Hone your skills in graphic design and content creation Collaborate on impactful campaigns that create real change. Other details: Stipend - INR 10,000/ month Duration - 3 months to start, with scope to extend and potentially transition into a longer-term role. Location - Andheri, Mumbai This is your chance to be part of meaningful work while growing your skills in a dynamic and supportive environment. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where are you located and are you comfortable travelling to Andheri, West? The role requires you to travel to our project locations to capture the events. Would you be comfortable travelling? Work Location: In person
Reporting to : Assistant Manager - Finance Location : Andheri, Mumbai Number of Positions: 1 Project Duration : December 2025 - March 2026 Profiles overview: We are looking for Finance Consultants (freshers) to support our Finance team. The ideal candidates should have strong attention to detail, good communication skills, and an interest in learning finance processes. Job Role: Add UTR details for processed payments into the system. Assist with bank reconciliation activities. Support the finance team in basic documentation and data entry tasks. Maintain accuracy and completeness of financial records. Profile Requites: Bachelors degree in any stream. 0-1 years of experience in MIS roles/Finance/Data Management/Finance/procurement Proficiency in Microsoft Excel, Google Sheets, and other data management tools. Knowledge of data visualization tools is an added advantage. Excellent written and verbal communication skills in English. Strong attention to detail and ability to follow structured processes. Good verbal and written communication skills. Willingness to learn and take on new responsibilities. Remuneration : Consultancy fees will be INR 18000 per month, subject to relevant qualification, experience & merit. If you think you might be suitable, apply now and we'll reach out to you soon. Job Types: Full-time, Contractual / Temporary Contract length: 4 months Pay: ₹15,000.00 - ₹18,000.00 per month Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Have you used Tally before / theortical knowledge? Have you used or worked on MS Excel? Work Location: In person
We're looking for a Social Media Intern to join our Communications team at United Way Mumbai! This is a long-term opportunity for someone who is passionate about storytelling, content, and impact. We're looking for someone who can grow with us, contribute meaningfully, and potentially continue as part of the team beyond the internship. Job Requirements: Strong content and copywriting skills (both short and long-form) Working knowledge of Canva (basic design and layout) Familiarity with platforms like Instagram, Facebook, LinkedIn, and YouTube Ability to work independently and manage timelines Attention to detail, creative thinking, and a keen visual sense Bonus if you have: basic video editing skills, understanding of trends and analytics, or prior experience working with a brand or non-profit What's in it for you? Get hands-on experience in social media management and marketing. Develop engaging visuals and stories. Hone your skills in graphic design and content creation Collaborate on impactful campaigns that create real change. Other details: Stipend - INR 10,000/ month Duration - 3 months to start, with scope to extend and potentially transition into a longer-term role. Location - Andheri, Mumbai This is your chance to be part of meaningful work while growing your skills in a dynamic and supportive environment. Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 per month Benefits: Flexible schedule Paid time off Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where are you located and are you comfortable travelling to Andheri, West? The role requires you to travel to our project locations to capture the events. Would you be comfortable travelling? Work Location: In person