Uni-Chrome Solutions Private Limited

Job Type: Full-Time Job Description:We are looking for experienced and result-oriented Debt Recovery Agents / Telecallers to join our team. The primary responsibility is to contact customers with overdue EMIs, remind them of pending payments, and ensure timely recovery of loan amounts in a professional and customer-friendly manner. Key Responsibilities:Make outbound calls to customers with overdue EMI payments. Explain outstanding dues, loan details, and payment deadlines clearly. Follow up regularly through calls, messages, and emails to ensure payment. Maintain records of daily calls, customer responses, and recovery status. Resolve customer queries related to EMI, loan statement, or payment modes. Coordinate with field collection agents for on-ground recovery when required. Achieve monthly recovery targets as assigned. Handle customers politely and maintain professionalism at all times. Skills & Requirements:0–3 years of experience in Debt Recovery / Telecalling (Collections). Good communication skills in Telugu, Hindi, and English (as applicable). Ability to handle pressure and negotiate professionally. Basic computer knowledge for updating call logs and customer data. Must be disciplined, target-oriented, and confident in communication. Education:10th / Intermediate / Graduate – Any stream. Benefits:Attractive salary with incentives based on performance. Friendly work environment. Career growth in collections and finance sector.