Hiring For Trainer-UK Mortgage KYC Wipro

3.0 - 8.0 years

3 - 5 Lacs

pune

Work from Office

Role & responsibilities: Conducting New Hire Training Responsible for managing Training batches - usually 1:20 ratio Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support. Audits cases for agents on the floor on a prescribed sheet defined by the client or TT Give documented feedback as per the gaps identified in the audit. Attend Weekly calibration calls with the client/internal as per calibration roster Conduct training sessions as per requirement under specified timelines Performance Assessment of Trainees during tests Database management, Tbase , daily reports, and analysis Motivating associates through effective management, career development & implementation of reporting mechanisms. Process transactions on a weekly or Monthly basis as defined by the process. Maintain Competency by undergoing TTT certification, get certified on new products and known the training phase. Perform TNI on audit findings and conduct refresher sessions & track performance Maintain Track records of performance and analysis of data critically Preferred candidate profile: Graduate degree in any discipline Excellent Communication Skills (Verbal & Written) 3+ yrs relevant experience as a Trainer Candidate should be immediate joiner

Posted 1 hour ago

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