Install and configure Point of Sale Systems , Self Service Kiosk , Application Software Demos , Industrial Touch Screens , Digital Signages Respond to technical support calls from clients and communicate how to resolve issues Diagnose and troubleshoot system and network problems, software faults or hardware complications Support the roll-out of new applications Keep a record of issues, along with solutions, to refer back to in future instances Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Required) Language: Hindi (Preferred) Work Location: In person Expected Start Date: 05/06/2025
Install and configure Point of Sale Systems , Self Service Kiosk , Application Software Demos , Industrial Touch Screens , Digital Signages Respond to technical support calls from clients and communicate how to resolve issues Diagnose and troubleshoot system and network problems, software faults or hardware complications Support the roll-out of new applications Keep a record of issues, along with solutions, to refer back to in future instances Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Required) Language: Hindi (Preferred) Work Location: In person Expected Start Date: 05/06/2025
Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our cutting-edge technology solutions. Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting clients' evolving needs. Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.. Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts. Job Types: Full-time, Permanent, Fresher Pay: From ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Sales: 1 year (Required) total work: 1 year (Required) Language: English (Required) Willingness to travel: 25% (Preferred) Work Location: In person
Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our cutting-edge technology solutions. Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting clients' evolving needs. Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.. Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts. Job Types: Full-time, Permanent, Fresher Pay: From ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Sales: 1 year (Required) total work: 1 year (Required) Language: English (Required) Willingness to travel: 25% (Preferred) Work Location: In person
* Lead and supervise the technical support and field service team to ensure timely resolution of client issues. Oversee installation, configuration, and maintenance of digital displays, kiosks, POS and related software. Provide advanced troubleshooting support for hardware, software, and networking issues . Coordinate with vendors and internal teams for part replacements, firmware updates, and system upgrades. Maintain service-level agreements (SLAs) and monitor key performance indicators (KPIs) such as response time, uptime, and client satisfaction. Develop and enforce standard operating procedures (SOPs) for installation, escalation, and remote diagnostics. Document all support activities in CRM/ticketing systems and prepare performance reports. Work closely with the sales and product teams to ensure smooth handover from deployment to after-sales service. Conduct technical training sessions for team members and clients when required. Continuously improve the service process through data insights and customer feedback. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 2 years (Required) Language: Hindi (Preferred) Work Location: In person Expected Start Date: 01/11/2025
* Lead and supervise the technical support and field service team to ensure timely resolution of client issues. Oversee installation, configuration, and maintenance of digital displays, kiosks, POS and related software. Provide advanced troubleshooting support for hardware, software, and networking issues . Coordinate with vendors and internal teams for part replacements, firmware updates, and system upgrades. Maintain service-level agreements (SLAs) and monitor key performance indicators (KPIs) such as response time, uptime, and client satisfaction. Develop and enforce standard operating procedures (SOPs) for installation, escalation, and remote diagnostics. Document all support activities in CRM/ticketing systems and prepare performance reports. Work closely with the sales and product teams to ensure smooth handover from deployment to after-sales service. Conduct technical training sessions for team members and clients when required. Continuously improve the service process through data insights and customer feedback. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Ability to commute/relocate: Edapally, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 2 years (Required) Language: Hindi (Preferred) Work Location: In person Expected Start Date: 01/11/2025