Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments. As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you. We are looking for a detail-oriented and driven individual to join our growing Finance team. Reporting to our Senior Accountant, the Accounting Operations Analyst will support day-to-day accounting processes, ensure accuracy of financial data, and own the collections process and accounts payable function. This individual will also work cross functionally with Finance, Sales, Legal, and Customer Success to ensure a smooth order-to-cash function and support improvements across billing, reporting, and revenue recognition workflows. The Accounting Operations Analyst must be a self-starter with keen attention to detail and an eagerness to learn and contribute to a fast-growing company. A strong understanding of Generally Accepted Account Principles (US GAAP) is required. Responsibilities Assist in and own areas of the monthly and quarterly accounting close process and deliverables (i.e. journal entries, account reconciliations, flux analysis, etc.) Support the order-to-cash function, including non-standard contract review, tracking terms and conditions, creating/processing order forms as needed, and scaling the order to cash function to align with topline growth Assist with account provisioning and customer subscription management to ensure accurate billing and revenue reporting Own the end-to-end accounts receivable process, including proactive customer outreach to maintain a healthy AR aging, and work closely with the Finance and Accounting teams to develop robust forecasting Develop and manage customer facing billing communications that will be used to resolve billing inquiries, disputes, and escalations promptly Manage the accounts payable function through vendor invoice processing, managing internal approvals, and maintaining relationships with vendors Maintain our expense management platform (Navan) by reviewing employee expense reports and ensuring proper expense categorization and adherence to internal policies Scale the accounting function, including the development of accounting policies, accounting systems, and process improvements to support growth and achieve efficiency Other ad-hoc tasks, as directed by management (i.e. topline reporting, analysis of financial metrics, cross functional trainings, etc.) Qualifications Degree in Accounting, Finance, or related fields; Chartered Accountant or CPA preferred 3+ years of relevant professional experience in a public accounting firm or a high growth software company Knowledge of U.S. GAAP and ASC 606 Strong verbal and written communication skills, with experience collaborating with US-based stakeholders Experience in SaaS industry strongly preferred Experience with financial applications such as Salesforce, Bill.com, Chargebee, Navan, QuickBooks or ERP systems strongly preferred Experience working in Microsoft Office, Google Docs, Google Sheets, and Google Slides; advanced Excel skills and the ability to handle large datasets is a must Experience with automation tools and AI-driven solutions a plus Highly motivated self-starter, who is passionate about continuous improvements High attention to detail with strong analytical and problem-solving skills Ability to manage tight deadlines, prioritize workloads, and achieve effective results in a fast-paced, dynamic, and often ambiguous environment; effective multi-tasking skills are vital Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: people@twingate.com Show more Show less

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments. As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you. We are looking for a Deal Desk Analyst to join our Finance team to support a high growth, fast paced go-to-market (GTM) organization. You will sit at the intersection of our GTM and G&A functions and play a key role in aligning our Sales, Legal, and Customer Success teams through data, systems, and strategy. You will assist in managing deal desk flow, operations analysis, and ensuring accurate reporting across all of our systems. Strong candidates will blend finance, accounting and legal acumen as well as general strong business judgement. We’re looking for an individual who is solutions oriented, has strong interpersonal skills, exceptional attention to detail and has experience working with large data sets. Responsibilities You sit at the intersection of Sales, Legal, Finance, and Accounting, acting as a cross-functional partner, assisting in deal flow, and driving sustainable growth while minimizing sales cycle times Own the reporting function by managing account and opportunity ownership, provisioning customer accounts, and recording relevant contractual terms for a seamless renewal process Maintain our Marketplace operations by creating private offers, managing active entitlements, and reconciling customer payments (AWS, GCP, and Azure) Assist in maintaining the accuracy across all of our CRM systems by performing regular audits Partner with Finance, Sales, and Customer Success teams to analyze performance, identify trends and deliver actionable insights on a weekly cadence Play a key role in scaling the Deal Desk operation by testing new applications and workflows that will effectively support the increase in transactional volume and overall business growth Manage the end-to-end order form creation process, ensuring accuracy, adherence to company policies, and compliance with legal requirements Assist in creating documentation on our processes, best practices, and system requirements Monitor and respond to customer email inquiries in a timely and professional manner Assist with ad hoc requests from GTM teams to support ongoing projects and initiatives Qualifications 2+ years of experience in SaaS/B2B industry, specifically with order management, finance operations, deal desk, or sales operations Strong verbal and written communication skills, with experience collaborating with US-based stakeholders Strong analytical, strategic thinking and problem solving skills General understanding of order-to-cash cycle and experience in building related processes Experience working with contracting systems, payment processors, and CRM systems a plus (e.g. Salesforce, Chargebee, Stripe, DocuSign, QuickBooks, CPQ systems) Strong proficiency of Microsoft Office and Google Workspace, particularly with Excel, Google Docs, Google Sheets, and Google Slides, and ability to work with large datasets Highly motivated self-starter who is passionate about continuous improvements High attention to detail with strong analytical and problem-solving skills Ability to manage tight deadlines, prioritize workloads, and achieve effective results in a fast-paced, dynamic, and often ambiguous environment; effective multi-tasking skills are vital Proven ability to adapt to new technologies and processes, ensuring team enablement Must be available to work during normal PDT Business hours Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: people@twingate.com Show more Show less

Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments. As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you. We are looking for a driven and detail-oriented GTM Systems Analyst to join our GTM Ops & Systems team. This role will support a high-growth, fast-paced go-to-market organization by helping manage deal desk workflows, ensure accurate reporting, and align cross-functional teams through data and systems. The ideal candidate has a blend of business acumen across finance, legal, and sales operations, along with strong analytical skills and a proactive, solutions-oriented mindset. You should be comfortable working with large datasets, collaborating across departments, and contributing to the development of scalable, efficient processes in a dynamic environment. Responsibilities Support and maintain day-to-day GTM operations across Sales, Marketing, and Customer Success — ensuring data integrity, resolving duplicates, testing changes pre-deployment, and managing order form workflows Build and maintain data pipelines and automations using SQL and scripting languages (e.g., JavaScript, Python) to support operational efficiency Manage and optimize core GTM tools such as Salesforce, HubSpot, Outreach, and ZoomInfo — including user support, configuration, and enhancements Collaborate across global teams (including US-based Sales, Legal, and CS stakeholders) to gather technical requirements, troubleshoot issues, and implement scalable solutions Create and maintain reports and dashboards that provide insights into pipeline health, funnel metrics, and overall GTM performance Document systems, automations, and processes to support knowledge sharing, training, and long-term scalability Proactively identify and resolve inefficiencies in existing workflows; drive automation and continuous improvement Support ongoing systems maintenance, upgrades, integrations, and audits to ensure data integrity Participate in special projects and process improvement initiatives, as directed by GTM leadership Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field 2-5 years of experience in Revenue Operations, Business Operations, or Technical Support, ideally in a fast-paced SaaS or B2B environment Hands-on experience with GTM systems like Salesforce, HubSpot, Outreach, or ZoomInfo (Salesforce admin/configuration experience is a plus) Strong proficiency in SQL; scripting experience with Python or JavaScript highly preferred Strong verbal and written communication skills, with experience collaborating with US-based stakeholders Highly motivated self-starter who thrives in dynamic environments and is passionate about process improvement and automation High degree of ownership, adaptability, and ability to work independently in a remote, distributed environment Experience maintaining or improving recurring business processes and building scalable systems High attention to detail with strong analytical and problem-solving skills Ability to balance multiple priorities, manage tight deadlines, and communicate effectively across cross-functional teams Why This Role This is a high-impact position supporting the day-to-day operations and long-term scalability of our GTM systems. You will work cross-functionally with teams across Sales, Marketing, Customer Success, Legal, and Finance to streamline workflows, improve data quality, and deliver technical solutions that drive business efficiency. This role offers a unique opportunity to gain hands-on experience across a wide range of GTM tools and processes, with a clear growth path toward more senior roles in RevOps, Business Systems, or Strategy. We’re looking for someone who is proactive, detail-oriented, and excited to grow with a fast-paced, high-performing team Twingate embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Twingate is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: people@twingate.com Show more Show less