TSS- Telugu (AP)

Teacher Support Executive- Nellore(AP)

About the organisation

LeapForWord is a product NGO committed to eliminating the single biggest bottleneck - Poor English Capabilities - that prohibits students from regional language communities from accessing Professional Education & better Employment Opportunities.

Our flagship solution - The English Literacy Program - is designed for teachers who have a job of teaching English but cannot do so effectively because they cannot speak English. Built on top of a Translation Algorithm, the solution enables such teachers to teach English in their mother-tongue and develop specific capabilities in their students namely Reading, Comprehension & Sentence Structuring.

Since our inception in 2009, we have reached out to 9 States, 258,669 Teachers & 1,531,482 Students.

About the role

We are looking to recruit an individual to carry out the responsibility of managing the customers (Getting new customers and engaging with them throughout the year). The candidate is expected to work from our office in Nellore(Andhra Pradesh) . Applicants are expected to know Telugu (spoken & written), Hindi & English.

Candidates with the experience of working in the customer relationship or operations departments may find this job attractive.

Responsibilities

● Creating and curating content in accordance with the team lead's guidelines.

● Proofreading current content (both physical and digital formats) to find and correct errors.

● Creating multi-purpose communication messages in the local language.

● Document translation from English to TELUGU and vice versa is possible.

● Keeping the content database up to date and maintained.

● The opportunity to work on several tasks at the same time.

● Writing articles, requests, suggestions, and other documents in English to TELUGU.

● Any other work that is needed to ensure that our content and product deliverables are always met.

Connect with the teachers on call and assist them throughout about the Teacher life cycle.

Field visit to check the implementation of the programme and to clarify the doubts of the teachers teaching in classrooms.

Candidate requirements

● A bachelor's degree in the language field is required.

● Proficient in all Microsoft Office applications (MS Word and Excel).

● Content management systems are something you should be familiar with.

● Proficient in written & spoken English, Telugu. Knowledge of basic Hindi is a plus.

● Having Telugu as a native language is a plus.

● Working with little to no oversight is a plus.

● Working in a fast-paced setting is a must.

● The ability to adapt the writing style to the intended audience.

● Should have a keen eye for detail and result oriented.

● Good communication skills.

● Excellent writing and editing abilities.

● Should possess team working and collaboration skills.

● Someone from native (Nellore) should only apply.

Remuneration and Benefits

• The pay will be benchmarked depending on the applicant's most recent drawn salary if the applicant is experienced.

Job Type: Full-time

Pay: ₹260,000.00 - ₹350,000.00 per year

Work Location: Remote