Key Roles & Responsibilities Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Document knowledge in the form of knowledge base tech notes and articles Follow the SLA for issues with respect to the severity Key Qualifications & Skill Sets Proven 1 to 4 years of working experience in Application Support, enterprise technical support, IT support or as a technical engineer. preferably in the Payment domain Strong exposure to MySQL and writing SQL queries Understanding & Experience in scripting languages (Perl, Shell) Understanding & Experience in LINUX, & UNIX commands Good understanding of API. Good undrestaing and experience in debbuging Critical Thinking and problem-solving skills Strong problem-solving skills Excellent client-facing skills Excellent written and verbal communication skills Ability to work under pressure Ability to prioritize tasks based on urgency and importance Motivation to learn new skills and technologies

Minimum 1 year of relevant experience in software development. Strong technical skills in the following areas: Java, Spring Boot, REST web services. Knowledge and working experience in Git, Jenkins, and Jira Strong foundation in computer science, with strong competencies in data structures, algorithms and software design optimized for building highly distributed and parallelized systems.

Minimum 6 years of relevant experience in software development. Strong technical skills in the following areas: Java, Spring Boot, REST web services. Knowledge and working experience in Git, Jenkins, and Jira Strong foundation in computer science, with strong competencies in data structures, algorithms and software design optimized for building highly distributed and parallelized systems.

Source Code Management: Proficiency in using Git or other version control systems for source code management and collaboration. Continuous Integration and Continuous Delivery (CI/CD): Experience with CI/CD tools like Jenkins, Travis CI, or GitLab CI/CD to automate build, test, and deployment processes. Infrastructure as Code (IaC): Knowledge of IaC tools such as Terraform, Ansible, or CloudFormation to automate infrastructure provisioning and configuration. Configuration Management: Familiarity with configuration management tools like Puppet, Chef, or Ansible to manage and maintain consistent system configurations. Cloud Platforms: Understanding of cloud platforms such as AWS, Azure, or Google Cloud, including knowledge of cloud services, networking, and security. Containerization: Proficiency in container technologies like Docker and container orchestration platforms like Kubernetes for scalable and portable deployments. Monitoring and Logging: Experience with monitoring and logging tools such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) for system monitoring, metrics collection, and log analysis. Scripting and Automation: Strong scripting skills in languages like Bash, Python, or PowerShell to automate repetitive tasks and build tooling. Security and Compliance: Knowledge of security best practices, including secure coding principles, vulnerability scanning, and compliance frameworks like PCI-DSS or GDPR. Collaboration and Communication: Excellent communication skills to collaborate effectively with cross-functional teams and facilitate smooth cooperation between development, operations, and other stakeholders.

Strong experience in ReactJS, with at least 4 to 6 years of experience. Deep technical skills in the following area: JavaScript, Typescript, ES6, Less/Sass, HTML/CSS/SCSS, Bootstrap, JSX, Webpack, Redux/Flux, Jest/Karma Ability to convert PSD/Figma/Sketch to Frontend Experience with unit testing, debugging, web development concepts, technologies, GraphQL and RESTful API, React Hooks and Context API. Knowledge and working experience in Git, Jenkins, and Jira

Minimum 4 year of relevant experience in software development. Strong technical skills in the following areas: Java, Spring Boot, REST web services. Knowledge and working experience in Git, Jenkins, and Jira Strong foundation in computer science, with strong competencies in data structures, algorithms and software design optimized for building highly distributed and parallelized systems. Education- B.tech/B.E (CSE/IT)

Strong experience in ReactJS, with at least 1 to 3 years of experience. Deep technical skills in the following area: JavaScript, Typescript, ES6, Less/Sass, HTML/CSS/SCSS, Bootstrap, JSX, Webpack, Redux/Flux, Jest/Karma Ability to convert PSD/Figma/Sketch to Frontend Experience with unit testing, debugging, web development concepts, technologies, GraphQL and RESTful API, React Hooks and Context API. Knowledge and working experience in Git, Jenkins, and Jira

Key Roles & Responsibilities Min. 6 Years of experience into Design, implement, and maintain highly available, scalable,and secure infrastructure using Terraform (IaC). Manage and operate Kubernetes clusters (EKS) for microservices-based applications. Develop and maintain Docker containers and optimize build and deployment pipelines. Build and support AWS cloud infrastructure including EC2, S3, IAM, CloudWatch, andnetworking (VPC, ALB/NLB). Monitor infrastructure health and application performance using tools like Prometheus,Grafana, ELK, CloudWatch,. Handle incident response, root cause analysis, and postmortems for production issues. Collaborate with development teams to enforce CI/CD, automation, and SRE best practices. Implement and maintain observability, log aggregation, and alerting systems. Contribute to improving deployment reliability, latency, availability, and capacityplanning. Key Qualifications & Skill Sets Terraform: Hands-on experience writing reusable modules and managing multi-environmentdeployments. Kubernetes: Strong knowledge of cluster management, Helm charts, rolling updates, anddebugging services. Docker: Experience building, managing, and optimizing containerized applications. AWS: Proficiency with core services (EC2, VPC, S3, IAM, EKS,ELB preferred). Linux: Strong command-line and system-level troubleshooting skills. CI/CD: Experience with tools like Jenkins, or ArgoCD. Familiarity with scripting (Bash or Python preferred). Understanding of networking concepts, firewalls, DNS, TLS, load balancing. Preferred/Good to Have Experience with Karpenter, Service Mesh (Istio/Linkerd), or KEDA. Knowledge of PostgreSQL, Redis, Kafka,ELK in production. Exposure to security best practices: IAM, secrets management, TLS. Certification: AWS Certified SysOps/DevOps, CKA, or Terraform Associate.