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Ops Support Specialist 5 Early Career

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Ops Support Specialist 5 at Citi, your role involves providing operations support services such as record/documentation maintenance, account maintenance, and acting as a liaison between operations staff, relationship managers, and clients. Your objective is to offer day-to-day operations support aligned with Citi's infrastructure and processes. Responsibilities: - Resolve customer inquiries and handle escalated issues with efficient customer service - Identify opportunities for value-added products/services while complying with strict laws and regulations - Communicate with management on productivity, quality, and MIS indicators - Facilitate training and assist with staff questions wit...

Posted 20 hours ago

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