Company Description TruckHai is a tech-driven FTL platform designed to empower brokers across India. Our seamless, real-time digital network allows brokers to book trucks, list their own trucks, and grow their business. With a focus on simplifying truck discovery, increasing reach, and boosting earnings through innovative technology, TruckHai is tailored to India’s complex logistics landscape. We are dedicated to building the future of trucking by making the entire process smarter and more efficient. Role Description This is a hybrid internship role for a position in the Founder's Office. The role is located in Surat, but some work from home is acceptable. The intern will assist in various day-to-day operations including, but not limited to, market analysis, supporting strategic projects, coordinating with different departments, and administrative tasks. This is an excellent opportunity to gain hands-on experience in a fast-paced, dynamic environment while contributing to the strategic initiatives of the company. Qualifications Market analysis, research, and strategic planning skills Strong organizational, time management, and multitasking abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Excellent written and verbal communication skills Ability to work both independently and collaboratively in a hybrid work environment Interest in the logistics and trucking industry Currently pursuing or have recently completed a degree in Business, Management, or a related field . Show more Show less
Company Description TruckHai is a tech-driven Full Truck Load (FTL) platform designed to empower brokers across India. We provide a seamless, real-time digital network that allows brokers to book trucks, list their own trucks, and grow their business. Tailored for India’s complex logistics landscape, TruckHai simplifies truck discovery, increases reach, and boosts earnings with smart technology. We are committed to building the future of trucking by putting brokers at the center of our efforts. Role Description This is a remote internship role for a Social Media Presence Manager. The intern will be responsible for managing and enhancing TruckHai’s social media presence across various platforms. Day-to-day tasks include developing and implementing social media strategies, creating engaging content, optimizing posts for better reach and engagement, and analyzing metrics to improve performance. The role also involves communicating with followers, monitoring feedback, and keeping up-to-date with social media trends. While the internship does not offer financial compensation, it provides a rare chance to work directly with the CXOs of a fast-scaling logistics tech startup. Outstanding performance during the internship could lead to long-term opportunities within the company. Qualifications Social Media Marketing and Social Media Optimization (SMO) skills Strong Communication and Writing skills Experience in developing Content Strategies Excellent understanding of various social media platforms Ability to work independently and manage time effectively Creative mindset and attention to detail Interest in the logistics industry is a plus Pursuing or holding a degree in Marketing, Communications, or a related field
Truck Hai is a tech-driven logistics aggregator platform connecting brokers, fleet owners, and businesses (MSME, SME, MNC) for goods movement across India. We are building fintech-enabled solutions for our users, including insurance and working capital support, to enhance efficiency in the logistics industry. Internship Overview: We are looking for a highly motivated HR Intern from a Tier-1 college in India who is currently enrolled and has not yet graduated. This is a 3-month unpaid internship offering a rare opportunity to work directly from the Founders Office, gaining first-hand exposure to the inner workings of a fast-scaling tech startup. Key Responsibilities: Assist in end-to-end recruitment processes including sourcing, screening, and scheduling interviews. Maintain and update employee databases and HR records. Support onboarding and induction processes for new team members. Assist in designing and implementing HR policies and processes. Coordinate with different departments for HR-related requirements. Contribute to employee engagement activities and culture-building initiatives. Requirements: Currently pursuing graduation from a Tier-1 college in India (IIT, IIM, XLRI, ISB, FMS, TISS, etc.). Must be a current student; applicants who have already graduated will not be considered. Prior hands-on experience in HR-related functions (internships, projects, or campus activities). Strong interpersonal and communication skills. High level of initiative, adaptability, and problem-solving ability. Comfortable working in a fast-paced startup environment. Duration: 3 Months (Full-time, Unpaid) Stipend: No financial assistance; certificate and recommendation letter on successful completion. Perks: Direct mentorship from the founder. Exposure to strategic decision-making at a startup. Networking opportunities with senior professionals and industry leaders. Show more Show less
Company Description TruckHai is a tech-driven full truckload (FTL) platform designed to empower brokers across India. We enable brokers to book and list trucks, enhancing their business through a seamless, real-time digital network. TruckHai simplifies truck discovery, increases reach, and boosts earnings using smart technology. Our platform is tailored to India's complex logistics landscape, placing brokers at the center and building the future of trucking. Role Description This is a remote internship role for a Social Media Manager Intern. The Social Media Manager Intern will be responsible for managing and optimizing social media accounts, developing and implementing content strategies, creating engaging content, and enhancing the company's online presence. The intern will also engage with the audience, track the performance of social media campaigns, and collaborate with the marketing team to align social media activities with overall marketing initiatives.While the internship does not offer financial compensation, it provides a rare chance to work directly with the CXOs of a fast-scaling logistics tech startup. Outstanding performance during the internship could lead to long-term opportunities within the company. Qualifications Social Media Marketing and Social Media Optimization (SMO) skills Strong Communication and Writing skills Experience in developing and implementing Content Strategies Ability to create engaging content and manage social media accounts Excellent organizational and multitasking skills Ability to work independently and remotely Creative thinking and problem-solving abilities Currently pursuing a degree in Marketing, Communications, or related field
At Truck Hai, we’re not just building an app, we’re reimagining how India moves goods. This is your chance to design experiences from scratch that truckers, brokers, and businesses will actually use every day. 👉 What you’ll get: • No stipend, but massive exposure • Work directly with CXOs and decision makers • Your inputs will shape the look & feel of our flagship product • A front-row seat to how a startup is built, scaled & hustled • Network with founders, investors, and operators in the ecosystem 👉 Who we’re looking for: • A problem solver with a creative spark • Someone who can design with empathy for real-world users • Passionate about crafting simple yet powerful Android app experiences This is not just another internship—it’s a chance to leave your design fingerprints on a product from day zero. If building, experimenting, and hustling excites you then Truck Hai is where you belong.
Job Title: Customer Care Representative Company: Truck Hai Location: On-site Employment Type: Contract About Truck Hai Truck Hai is a technology-driven Full Truck Load (FTL) logistics aggregator platform that connects brokers, shippers, and fleet owners to streamline truck bookings across India. Our mission is to simplify road logistics with transparency, reliability, and efficiency. Role Overview We are looking for an energetic and detail-oriented Customer Care Representative to join our growing operations team. In this role, you will be responsible for maintaining smooth communication between Truck Hai and its network of brokers, customers, and other stakeholders. You will handle daily follow-ups, collect trip updates, record data in Excel sheets, and assist in outreach activities to help scale the business. Key Responsibilities Make outbound calls to customers, brokers, and logistics partners to collect updates and feedback. Maintain and update trip, booking, and customer information accurately in Excel or CRM tools. Coordinate with the internal operations and sales teams to ensure timely information flow. Build and maintain positive relationships with brokers, shippers, and other key stakeholders. Assist in customer outreach campaigns to onboard new brokers and clients. Resolve customer queries promptly and escalate issues when necessary. Prepare basic daily and weekly reports summarizing communication and progress. Support business growth initiatives through effective communication and coordination. Requirements Excellent verbal communication skills in Hindi and English (knowledge of regional languages is a plus). Strong interpersonal and coordination skills. Proficiency in MS Excel , Google Sheets, and basic computer operations. Ability to handle multiple conversations and follow up consistently. Self-motivated, organized, and proactive in problem-solving. Prior experience in logistics, customer service, or telecalling will be an added advantage. What We Offer Opportunity to be part of an early-stage, fast-growing logistics tech company. Flexible working hours and a collaborative team environment. Exposure to the Indian logistics and transportation industry. Growth opportunities for performers into operations, sales, or relationship management roles. Job Type: Full-time Pay: ₹5,000.00 - ₹7,000.00 per month Work Location: In person
Job Title: Customer Care Representative Company: Truck Hai Location: On-site Employment Type: Contract About Truck Hai Truck Hai is a technology-driven Full Truck Load (FTL) logistics aggregator platform that connects brokers, shippers, and fleet owners to streamline truck bookings across India. Our mission is to simplify road logistics with transparency, reliability, and efficiency. Role Overview We are looking for an energetic and detail-oriented Customer Care Representative to join our growing operations team. In this role, you will be responsible for maintaining smooth communication between Truck Hai and its network of brokers, customers, and other stakeholders. You will handle daily follow-ups, collect trip updates, record data in Excel sheets, and assist in outreach activities to help scale the business. Key Responsibilities Make outbound calls to customers, brokers, and logistics partners to collect updates and feedback. Maintain and update trip, booking, and customer information accurately in Excel or CRM tools. Coordinate with the internal operations and sales teams to ensure timely information flow. Build and maintain positive relationships with brokers, shippers, and other key stakeholders. Assist in customer outreach campaigns to onboard new brokers and clients. Resolve customer queries promptly and escalate issues when necessary. Prepare basic daily and weekly reports summarizing communication and progress. Support business growth initiatives through effective communication and coordination. Requirements Excellent verbal communication skills in Hindi and English (knowledge of regional languages is a plus). Strong interpersonal and coordination skills. Proficiency in MS Excel , Google Sheets, and basic computer operations. Ability to handle multiple conversations and follow up consistently. Self-motivated, organized, and proactive in problem-solving. Prior experience in logistics, customer service, or telecalling will be an added advantage. What We Offer Opportunity to be part of an early-stage, fast-growing logistics tech company. Flexible working hours and a collaborative team environment. Exposure to the Indian logistics and transportation industry. Growth opportunities for performers into operations, sales, or relationship management roles. Job Type: Full-time Pay: ₹5,000.00 - ₹7,000.00 per month Work Location: In person
Role: Customer Care Executive We are hiring a dedicated Customer Care Executive for our Surat office to onboard new customers over phone calls and support existing users with any challenges they face on the Truck Hai platform. ⸻ Key Responsibilities • Make outbound calls to onboard new customers (shippers, brokers, fleet owners, and truckers). • Guide users through registration and help them understand app/web features. • Handle inbound calls related to bookings, load posting, trip updates, payments, and platform issues. • Troubleshoot customer problems and coordinate with internal tech/operations for quick resolution. • Maintain accurate call logs, follow-ups, and customer feedback records. • Provide polite, clear, and solution-oriented communication at all times. • Follow standard operating procedures for customer verification, onboarding, and issue handling. • Share insights and suggestions to improve customer experience. ⸻ Requirements • Fluency in Hindi is mandatory; basic English or Gujarati is an advantage. • Previous customer care/tele-calling experience preferred; freshers with strong communication skills may apply. • Comfortable with high-volume calling and explaining processes clearly. • Basic familiarity with mobile apps and web platforms. • Strong problem-solving attitude with a customer-first approach. • Ability to work from our Surat office at the mentioned address.