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3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: Nexapp Technologies Pvt. Ltd. is seeking a highly skilled and motivated Network Engineer - L2 Customer Support to join our dynamic team in Pune. As an L2 Network Engineer, you will be responsible for providing advanced technical support to our customers, ensuring the stability and performance of their network infrastructure. You will work closely with our L1 support team, engineering team, and customers to troubleshoot and resolve complex network issues. Key Responsibilities: - Network Monitoring: - Continuously monitor network performance and proactively identify potential issues. - Utilize network monitoring tools to ensure optimal network operation and performance. - Anal...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As a Level 2 Technical Support Specialist, your role involves providing technical support to end-users and clients, resolving escalated IT issues efficiently. You will be responsible for communicating effectively with US-based clients, ensuring clear, professional, and timely responses. Additionally, your role will include configuring, managing, and troubleshooting firewalls such as Fortinet, Palo Alto, Cisco, or equivalent. Key Responsibilities: - Provide Level 2 technical support, troubleshooting escalated IT issues efficiently. - Communicate effectively with US-based clients for clear and timely responses. - Configure, manage, and troubleshoot firewalls (Fortinet, Palo Alto, Cisco, or equ...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As a Level 2 Helpdesk Technician at SafeAeon, a leading provider of IT and cybersecurity solutions, your role will involve providing expert IT support to US-based clients. You will be responsible for troubleshooting escalated IT issues efficiently and communicating effectively with clients. **Key Responsibilities:** - Providing Level 2 technical support to end-users and clients. - Configuring, managing, and troubleshooting firewalls (Fortinet, Palo Alto, Cisco, or equivalent). - Deploying, monitoring, and maintaining Data Loss Prevention (DLP) solutions. - Implementing and managing Remote Monitoring and Management (RMM) solutions. - Administering and optimizing ticketing portals for timely i...
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be part of a dynamic team that is seeking a talented and trustworthy individual interested in developing a career in Technical Support, particularly focusing on networking and server side aspects. Under the supervision of Team Leads and senior team members, you will have the opportunity to participate in our internship program aimed at equipping you with the necessary skills to grow into a professional Technical Support Engineer. During your internship, you will have hands-on experience with a variety of tasks including structured cabling, routing and switching, configuring and managing wireless networks, setting up different firewall configurations, ensuring network security, manag...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You should possess proficient skills in configuring and troubleshooting various routers, switches, firewalls, and wireless controller models, with expertise particularly in Fortinet, Cisco, and Palo Alto. Your experience with data mining and analysis will be valuable in this role. Basic familiarity with cloud security principles for AWS, Azure, and/or GCP is advantageous. Additionally, having basic knowledge of MS PKI and Public CA provisioning solutions such as DigiCert is advantageous. This is a job opportunity for both Permanent and Contractual / Temporary positions. The contract length for this role is 12 months. As part of the benefits package, you will have access to health insurance a...
Posted 4 months ago
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