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2.0 - 6.0 years
0 Lacs
punjab
On-site
As a Level 2 Helpdesk Technician at SafeAeon, a leading provider of IT and cybersecurity solutions, your role will involve providing expert IT support to US-based clients. You will be responsible for troubleshooting escalated IT issues efficiently and communicating effectively with clients. **Key Responsibilities:** - Providing Level 2 technical support to end-users and clients. - Configuring, managing, and troubleshooting firewalls (Fortinet, Palo Alto, Cisco, or equivalent). - Deploying, monitoring, and maintaining Data Loss Prevention (DLP) solutions. - Implementing and managing Remote Monitoring and Management (RMM) solutions. - Administering and optimizing ticketing portals for timely i...
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be part of a dynamic team that is seeking a talented and trustworthy individual interested in developing a career in Technical Support, particularly focusing on networking and server side aspects. Under the supervision of Team Leads and senior team members, you will have the opportunity to participate in our internship program aimed at equipping you with the necessary skills to grow into a professional Technical Support Engineer. During your internship, you will have hands-on experience with a variety of tasks including structured cabling, routing and switching, configuring and managing wireless networks, setting up different firewall configurations, ensuring network security, manag...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You should possess proficient skills in configuring and troubleshooting various routers, switches, firewalls, and wireless controller models, with expertise particularly in Fortinet, Cisco, and Palo Alto. Your experience with data mining and analysis will be valuable in this role. Basic familiarity with cloud security principles for AWS, Azure, and/or GCP is advantageous. Additionally, having basic knowledge of MS PKI and Public CA provisioning solutions such as DigiCert is advantageous. This is a job opportunity for both Permanent and Contractual / Temporary positions. The contract length for this role is 12 months. As part of the benefits package, you will have access to health insurance a...
Posted 3 months ago
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