Location: WFO Job Type: Full-time Experience: 3 - 5 years in HubSpot CRM administration & automation Key Responsibilities Own and Manage HubSpot CRM : Act as the primary HubSpot administrator, managing user access, permissions, data integrity, and platform optimization. Setup & Onboarding : Handle user provisioning/deprovisioning, and ensure smooth onboarding with proper workflows and training support. Workflow & Automation Management : Build and refine complex workflows, sequences, and automation across Marketing, Sales, and Service Hubs to streamline lead management and customer engagement. CRM Optimization : Audit existing setups, identify gaps, and optimize performance, structure, reporting, and automation processes. Cross-functional Collaboration : Work closely with internal teams (Marketing, Sales, Support, and Product) to gather requirements and develop solutions aligned with business goals. Dashboards & Reporting : Create custom dashboards and reports to track campaign performance, sales pipelines, and service metrics. Integration & API Management : Manage and optimize integrations with third-party tools like Talkdesk, Slack, databases, or analytics platforms. Process Documentation : Maintain clear and up-to-date documentation for workflows, configurations, and processes. Training & Support : Provide training to internal users and support adoption of best practices across the organization. Data Management : Ensure data hygiene, segmentation accuracy, and alignment with reporting needs. Stay Current : Monitor and implement HubSpot updates, beta features, and ecosystem improvements. Requirements 3 to 5 years of hands-on experience managing and administering HubSpot CRM. Deep expertise across HubSpot Marketing Hub, Sales Hub, Operation Hub and Service Hub . Strong experience in workflow automation , lead scoring, pipeline management, and customer journey optimization. Familiarity with third-party integrations, APIs, and data flows . Excellent understanding of data segmentation, lifecycle stages, and CRM performance tracking . Proven ability to work independently and take ownership of HubSpot as a core platform. Strong communication skills to convert business requirements into CRM functionality. Experience with SQL, webhooks, or custom-coded workflows (preferred). HubSpot certifications (Marketing, Sales, Service Hub) are a strong plus . Preferred Skills (Bonus) Experience working in a digital agency or SaaS environment. Understanding of customer journey mapping and growth funnel optimization. Note This role requires deep and direct experience with HubSpot . If you’ve only worked with general CRM platforms or have limited HubSpot exposure, this may not be the right fit. We are looking for a true HubSpot SME (Subject Matter Expert) who can hit the ground running and make an immediate impact.