Job Description Job Role 1 : Technology Lead Location: Chennai Position Type: Full-Time Hybrid Model Work Job Summary As a Technology Lead, you will play a pivotal role in leading technological initiatives within the organization. You will be responsible for overseeing the development, implementation, and maintenance of technology solutions that align with the company's objectives and drive innovation. This role requires a strong blend of technical expertise, leadership skills, and strategic thinking. Skills : Software development experience (4+ Yrs) Database knowledge (SQL, AWS glue, Python , Pyspark, Postgres etc.) People management DevOps Tools knowledge Microsoft office Migration Projects Roles & Responsibilities: Collaborate with product managers, designers, and developers to understand product requirements and objectives. Design and develop technical solutions aligned with product goals and specifications. Conduct research and analysis on emerging technologies, trends, and best practices relevant to product development. Provide technical expertise and guidance to team members throughout the development lifecycle. Participate in brainstorming sessions and contribute innovative ideas to enhance product features and functionalities. Collaborate with QA engineers to develop and execute test plans, ensuring the quality and reliability of products. Job Role 2 : Associate Project Delivery Manager Location: Chennai, Tamil Nadu Position Type: Full-Time Hybrid Model Work About the Role Job Description We are looking for a qualified Associate Project Manager cum Team Lead, with minimum 5 to 7 years of relevant experience, to manage the team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a day-to-day basis. As an Associate Project Manager, you will be the point of contact for all team members and internal stakeholders, so your communication skills should be excellent. You should also be able to take decisions proactively to ensure smooth team operations and effective collaboration. As a team lead, you will be responsible for and assisting the Project Manager for all Project deliverables, and day-to-day execution of the project, in addition to providing effective technical support and Mentoring of the team. You will be working in a demanding and exciting environment that is creative and flexible but still detail oriented and vital to the success and strength of the company. Skills: Total Exp - 6+ yrs to 12 Yrs Minimum 3-4 years in APM or Lead role SQL,AWS/ Azure Agile Methodology Customer handling People Management/ Team Management Delivery management Roles & Responsibilities Assist the Project Manager in managing the projects Provide the team with a vision of the project objectives Responsible for finalizing and documenting requirements from customers Implement high-level requirements using robust solutions, within predefined timelines, and scope limitations Spearhead and Co-ordinate development activity required for the Project (Automation scripts, Tool development, etc) Escalate issues which cannot be resolved by the team Communicate with customers as necessary, which includes participation in customer calls in US time zones (varied zones) Coordinate the review, presentation and release of design, analysis and other documentation Update sprint tracker with accurate information to identify the risk and issues proactively at the sprint level Provide status reporting of team activities against the program plan or schedule Remove the technical impediments Provide support and communication via email, phone, and in person Participate in customer support processes Demonstrate expertise in a variety of application development, technology concepts, practices, and procedures Ensure compliance of ETL processes with accepted methodology and communicate to responsible managers or staff. Document exceptions or deviations as needed
Job Role: DevOps Engineer Position Type: Full Time Base Location: Guindy, Chennai Mode of work: Hybrid model Work Experience Level: 3 to 5 Years About Us Access is a global leader in information management solutions, offering comprehensive services across the entire document and records management lifecycle. From secure offsite storage for paper and digital records to advanced software for privacy, retention, and document management, Access enables organizations to protect, govern, and maximize the value of their information. Our end-to-end services include backfile imaging and digital delivery, scanning and digitization, business process automation, and secure destruction, purges, shredding and data archiving. About the Role Job Description: As a DevOps Engineer at Access Information Management, you will play a critical role in building the tools and process to ensure Software and Infrastructure is delivered smoothly, quickly, safely, and continuously. They help deliver the DevOps Methodology and ensure the right technology is used to solve a problem. The DevOps Engineer is expected to be able to clearly communicate and collaborate with other team members, work independently on items assigned, and be able to complete work items in a reasonable amount of time. Roles & Responsibilities: CI/CD Pipeline Development: Set up and maintain continuous integration and continuous deployment (CI/CD) pipelines using tools like Azure DevOps, Jenkins, GitLab CI/CD, or AWS Code Pipeline. Implement security tools via CI/CD pipelines for DAST, SAST, container vulnerabilities, and SCA. Implement automated testing and quality assurance processes within CI/CD pipelines. Provide solutions for various deployment strategies. Cloud Infrastructure Management: Design, deploy, and maintain scalable and highly available cloud infrastructure Implement and manage Azure services such as VMs, SQL Databases, Storage accounts, Apps Services and others as needed. Implement and manage AWS services such as EC2, RDS, S3, Lambda, and others as needed. Monitor and optimize cloud resources for cost efficiency. Ensure proper cloud governance is followed. Creating organization level policies and reports, with the assurance of security best practices are followed and enforced. Create the capabilities to patch resources, testing and reporting. Automation and Scripting: Develop and maintain infrastructure as code (IaC) scripts using tools like Terraform, AWS CloudFormation, or others. Create and maintain automation scripts for deployment, scaling, and orchestration. Manage system configuration through Configuration Management tools such as Ansible or Puppet. Collaboration and Documentation: Collaborate with development teams to understand application requirements and assist with infrastructure design. Create and maintain comprehensive documentation for infrastructure and processes. Platform Monitoring: Monitor system performance and implement optimizations to ensure optimal resource utilization. Troubleshoot and resolve infrastructure and application-related issues. Skills: AWS Services Azure DevOps (ADO) Azure (nice to have) CI/CD Pipeline, Terraform, PowerShell, Bash, Ansible Qualifications - Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). - Proven experience as a DevOps Engineer or a similar role. - Strong proficiency with cloud computing platforms, particularly AWS. - Proficiency in scripting and automation using languages such as Python, Shell, or PowerShell. - Experience with containerization, Docker. - Familiarity with version control systems (e.g., Git) and CI/CD pipelines. - Knowledge of infrastructure as code (IaC) tools like Terraform or AWS CloudFormation. - Understanding of security best practices for cloud environments. - Excellent problem-solving and communication skills. - Ability to work collaboratively in a team-oriented environment. Competencies: Problem-Solving Analytical Thinking Team Collaboration Communication Skills Process Orientation Adaptability & Continuous Learning
Job Role: DevOps Engineer & Senior DevOps Engineer Position Type: Full Time Base Location: Guindy, Chennai Mode of work: Hybrid model Work Experience Level DevOps Engineer: 3 to 5 Years Senior DevOps Engineer: 6 to 8 Years About Us Access is a global leader in information management solutions, offering comprehensive services across the entire document and records management lifecycle. From secure offsite storage for paper and digital records to advanced software for privacy, retention, and document management, Access enables organizations to protect, govern, and maximize the value of their information. Our end-to-end services include backfile imaging and digital delivery, scanning and digitization, business process automation, and secure destruction, purges, shredding and data archiving. Only candidates available for a face-to-face interview on Saturday, 23rd August (Saturday), are requested to apply and share the following details along with their latest updated resume. Please note, this is a scheduled weekend drive, and only shortlisted candidates will be invited for the interview. Tot Exp- Current CTC- ECTC- Current location- Notice Period- DOB(DD/MM/YY)- Experience in interacting with US/UK or other county team members (Yes/No)- Self-rating on Communication Skills to interact with US/UK team (Out of 5)- Are you available for face-to-face interview on 23rd August (Saturday) - (Yes/No) Note: Please ignore if you have already shared the details. About the Role Job Description: As a DevOps Engineer at Access Information Management, you will play a critical role in building the tools and process to ensure Software and Infrastructure is delivered smoothly, quickly, safely, and continuously. They help deliver the DevOps Methodology and ensure the right technology is used to solve a problem. The DevOps Engineer is expected to be able to clearly communicate and collaborate with other team members, work independently on items assigned, and be able to complete work items in a reasonable amount of time. Roles & Responsibilities: CI/CD Pipeline Development: Set up and maintain continuous integration and continuous deployment (CI/CD) pipelines using tools like Azure DevOps, Jenkins, GitLab CI/CD, or AWS Code Pipeline. Implement security tools via CI/CD pipelines for DAST, SAST, container vulnerabilities, and SCA. Implement automated testing and quality assurance processes within CI/CD pipelines. Provide solutions for various deployment strategies. Cloud Infrastructure Management: Design, deploy, and maintain scalable and highly available cloud infrastructure Implement and manage Azure services such as VMs, SQL Databases, Storage accounts, Apps Services and others as needed. Implement and manage AWS services such as EC2, RDS, S3, Lambda, and others as needed. Monitor and optimize cloud resources for cost efficiency. Ensure proper cloud governance is followed. Creating organization level policies and reports, with the assurance of security best practices are followed and enforced. Create the capabilities to patch resources, testing and reporting. Automation and Scripting: Develop and maintain infrastructure as code (IaC) scripts using tools like Terraform, AWS CloudFormation, or others. Create and maintain automation scripts for deployment, scaling, and orchestration. Manage system configuration through Configuration Management tools such as Ansible or Puppet. Collaboration and Documentation: Collaborate with development teams to understand application requirements and assist with infrastructure design. Create and maintain comprehensive documentation for infrastructure and processes. Platform Monitoring: Monitor system performance and implement optimizations to ensure optimal resource utilization. Troubleshoot and resolve infrastructure and application-related issues. Skills: AWS Services Azure DevOps (ADO) Azure (nice to have) CI/CD Pipeline, Terraform, PowerShell, Bash, Ansible Qualifications - Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience). - Proven experience as a DevOps Engineer or a similar role. - Strong proficiency with cloud computing platforms, particularly AWS. - Proficiency in scripting and automation using languages such as Python, Shell, or PowerShell. - Experience with containerization, Docker. - Familiarity with version control systems (e.g., Git) and CI/CD pipelines. - Knowledge of infrastructure as code (IaC) tools like Terraform or AWS CloudFormation. - Understanding of security best practices for cloud environments. - Excellent problem-solving and communication skills. - Ability to work collaboratively in a team-oriented environment. Competencies: Problem-Solving Analytical Thinking Team Collaboration Communication Skills Process Orientation Adaptability & Continuous Learning Note: Please note that individuals who have attended an interview in the last 6 months will not be eligible.
Greetings!!! I hope this message finds you well. We are exiting to share Job opportunity within our organization. We are currently seeking a talented individual to join our team. You will find the detailed job description below and outlining the responsibilities, qualifications, and benefits associated with this position. We believe that this role offers a stimulating environment for professional growth and development, and we are eager to find the right candidate to contribute to our team's success. If you or someone you know possesses the skills and experience outlined in the job description, we encourage you to apply or share this opportunity within your network. Helpdesk Technician Position Type: Full Time Mode of work: Hybrid (As of now it will be Remote) Base Location: Chennai Shift Timing: 5 PM to 1 AM (or) 12.30 AM to 8.30 AM Number of Openings: 10 Experience Level 1 Support 2 to 4 Years Team Lead 4 to 8 Years Interested please share below details along with latest resume. Tot exp - Relevant exp - CTC - ECTC - Current location - Notice Period - About Us Access is a global leader in information management solutions, offering comprehensive services across the entire document and records management lifecycle. From secure offsite storage for paper and digital records to advanced software for privacy, retention, and document management, Access enables organizations to protect, govern, and maximize the value of their information. Our end-to-end services include backfile imaging and digital delivery, scanning and digitization, business process automation, and secure destruction, purges, shredding and data archiving. About the Role - Helpdesk Technician - Level 1 Support Job Summary We are seeking a customer-focused and technically skilled Helpdesk Technician to provide first-level support for technical issues. The ideal candidate will be the first point of contact for end-users, resolving basic technical problems and escalating more complex issues as needed. Roles & Responsibilities Provide first-level support for non-technical end users in a prompt, professional manner Troubleshoot workstation issues including hardware, software, and connectivity problems via pre-defined knowledge base and/or independent research Log and track support requests using a ticketing system Manage incidents/requests within scope & escalate per defined process Maintain documentation of common issues and solutions Deliver excellent customer service and communicate effectively with non-technical users About the Role - Helpdesk Lead Team Lead Job Summary We are looking for a proactive and experienced Helpdesk Team Leader to oversee and guide our Level 1 support team. The ideal candidate will combine technical expertise with leadership skills to drive performance, improve processes, and deliver outstanding customer service. Roles & Responsibilities Lead and mentor a team of Helpdesk Level 1 technicians Collaborate with other IT teams to improve support workflows and documentation Analyze support trends and recommend improvements to reduce recurring issues Ensure high levels of customer satisfaction and service quality provided by their team Provide first-level support for non-technical end users in a prompt, professional manner Troubleshoot workstation issues including hardware, software, and connectivity problems via pre-defined knowledge base and/or independent research Log and track support requests using a ticketing system Manage incidents/requests within scope & escalate per defined process Maintain documentation of common issues and solutions Deliver excellent customer service and communicate effectively with non-technical users For both Lead and L1 Support Role Qualifications Basic knowledge of Microsoft 365 suite and Windows operating systems Familiarity with Active Directory and user account management Understanding of MFA concepts and troubleshooting steps Strong problem-solving and communication skills Ability to work independently and manage multiple tasks Previous helpdesk or IT support experience preferred Preferred Certifications Microsoft 365 Fundamentals (MS-900) CompTIA A+ or similar entry-level IT certification Technical Skills Operating Systems Windows 10/11 iOS Android MacOS Active Directory Create/disable accounts Reset passwords Add/remove/update groups Antivirus Defender: Running scans, Removing malware Supporting Security and Infrastructure on ongoing Security Alerts Mobile Phone Support/Mobile Device Management iPhone: Apple ID creation, MFA, Email Client Android: Google Account setup, MFA, Email Client Ordering new/replacement devices, terminating services Other Systems Including but not limited to: Zscaler Total Recall/Envision Kofax Entra ID/Intune/Autopilot Office Suite Productivity Tools (Adobe/PDF Creator) CyberArk Competencies: Communication and Documentation Interpersonal Skills Independent Thinking Adaptability Regards, Ranjitha Recruitment Specialist www.triyam.com/https://www.ttplinfotech.in/ [ttplinfotech.in] BEST IN KLAS 2021, 2022 & 2024. INC 5000 FASTEST GROWING COMPANIES 2021, 2022 & 2023.