HaiDent is looking for a friendly and responsible individual to join our team as a Receptionist cum Dental Assistant at our Patna clinic. The ideal candidate should have good communication skills, a professional attitude, and a willingness to learn. Key Responsibilities: Greet and assist patients at the front desk Schedule appointments and manage patient records Handle phone calls and respond to inquiries Assist the dentist during dental procedures Prepare and sterilize dental instruments and equipment Maintain cleanliness and hygiene in the clinic Ensure patient comfort and support throughout their visit
Key Responsibilities:Greet and welcome patients and visitors in a warm, professional manner. Manage appointment scheduling and confirmations through the clinic’s software system. Handle phone calls, emails, and walk-in inquiries efficiently and courteously. Maintain patient records and ensure accurate data entry in the system. Coordinate with dentists, assistants, and other staff to ensure smooth patient flow. Handle billing, payment collection, and receipt issuance. Maintain cleanliness and organization of the reception and waiting areas. Manage courier, correspondence, and administrative paperwork as required. Monitor and replenish front desk supplies (forms, stationery, brochures, etc.). Ensure patient satisfaction and address concerns promptly or escalate when necessary. Uphold Haident’s brand values by providing an exceptional front-office experience.