We are seeking a dynamic and customer-focused Travel Sales Executive to join our outbound sales team. The ideal candidate will be responsible for promoting travel packages, handling end-to-end booking support, and ensuring excellent customer satisfaction. Key Responsibilities: Conduct outbound sales calls to promote travel packages, flight bookings, and hotel reservations. Assist customers with travel-related queries, providing end-to-end booking and itinerary support. Follow up with customers to confirm bookings and address any post-sales concerns. Maintain accurate records of customer interactions and sales transactions. Convert NTA (Non-Transacting Agents) into active, revenue-generating agents. Collaborate with internal teams to ensure smooth coordination and timely execution of bookings. Ensure high levels of customer satisfaction through prompt and professional service. Qualifications & Skills: Minimum 1 year of experience in travel sales, BPO, or customer service (preferably in the travel domain). Strong communication and interpersonal skills. Proficient in handling outbound calls and CRM systems. Ability to work under targets and meet deadlines. Problem-solving mindset with a customer-first approach.
We are seeking a skilled and proactive Backend Developer to design, build, and maintain scalable backend systems and APIs that power our web and mobile applications. The ideal candidate will have a strong foundation in backend technologies, a passion for clean architecture, and a desire to work in a dynamic, collaborative environment. Key Responsibilities: Design, develop, and maintain server-side architecture and application logic. Build secure, scalable, and efficient RESTful APIs and microservices for internal and external use. Collaborate closely with frontend engineers to ensure seamless integration between backend systems and user interfaces. Write clean, maintainable, and well-documented code following industry best practices. Optimize backend performance for speed, reliability, and scalability. Manage and interact with relational and non-relational databases to ensure data integrity and security. Identify, debug, and resolve technical issues to minimize system downtime. Participate in code reviews, knowledge sharing, and continuous improvement of development processes. Stay updated with emerging technologies, frameworks, and best practices to enhance the backend architecture. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 48 years of hands-on experience in backend development, preferably in a startup or agile environment. Proficiency in one or more backend languages such as Java, Go, Ruby , or equivalent. Solid experience with RESTful APIs and microservices architecture . Strong knowledge of databases such as MySQL, PostgreSQL, MongoDB , or similar. Familiarity with cloud platforms like AWS, Azure, or Google Cloud . Experience with version control systems like Git . Working knowledge of CI/CD pipelines and automated deployment tools is a plus. Strong analytical and problem-solving skills with keen attention to detail.
TripJack is seeking a seasoned and high-performing State Head to lead regional sales operations, drive revenue growth, and build long-lasting B2B partnerships. The ideal candidate will possess deep industry knowledge, a strong business network, and demonstrated success in managing sales teams and expanding regional presence. Key Responsibilities: Drive sales performance and revenue targets across the assigned state. Develop and manage strong relationships with B2B partners including travel agents, tour operators, and sub-agents. Strategically grow TripJacks agent network by identifying, onboarding, and nurturing new partners. Lead, mentor, and manage the regional sales team to consistently achieve monthly and quarterly sales targets. Collaborate closely with central teams (product, operations, marketing, finance) to ensure effective implementation of strategies at the state level. Monitor market trends, competitor activities, and customer feedback to inform business decisions. Plan and execute localized engagement activities, marketing campaigns, and training programs to enhance partner loyalty and brand visibility. Track key performance metrics using CRM tools and dashboards; generate actionable insights for continuous improvement. Ensure high standards of partner satisfaction by proactively addressing issues and providing effective support. Represent TripJack at local trade shows, networking events, and industry forums to enhance brand recognition. Required Skills & Qualifications: Graduate/Postgraduate in Business, Travel & Tourism, or a related field. 7–10 years of experience in B2B travel sales; minimum 2–3 years in a team leadership role. Strong understanding of travel products and distribution channels (flights, hotels, holiday packages, etc.). Proven track record of scaling regional operations and consistently meeting sales KPIs. Excellent interpersonal, communication, and negotiation skills. Strong leadership and team management abilities. Proficient in CRM tools and data-driven sales reporting. Willingness to travel extensively within the assigned state.