Customer Experience Specialist Location: Kochi, Kerala Job Type: Full-time Experience: 0–3 Years Education: Bachelor’s Degree CTC: ₹2.28 LPA – ₹3 LPA Job Description We are looking for a Customer Experience Specialist to support clients in their trading journey and ensure a seamless service experience. This role is ideal for freshers and early-career professionals who want to build a strong foundation in the financial services industry. Key Responsibilities Assist clients with trading in equities, derivatives, commodities, and currency Handle client queries and complaints with professionalism and clarity Support customer onboarding, account activation, and trading processes Coordinate with Sales, Operations, and Compliance teams for issue resolution Maintain accurate CRM records and ensure regulatory compliance Stay updated with daily market trends to provide informed customer support Requirements Bachelor’s Degree in any discipline 0–3 years of experience (freshers are welcome to apply) Proficiency in English and Hindi Strong communication and problem-solving skills Basic knowledge or interest in financial markets is an advantage Why Join Us? Excellent learning opportunity in financial services Supportive team environment Career growth and skill development How to Apply Submit your resume directly through Indeed or email to: careers@skillactz.com Subject: Application for Financial Consultant Contact Phone/Whatsapp: Jeena,HR Executive : 9188939806 Jackson,Sr HR Executive : 9544316657 Jovviya,HR Executive :9188939805 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
A leading financial services organization is hiring Equity Dealers to manage client trades and support revenue generation across equity and related investment products. The role acts as a vital link between clients and stock exchanges, ensuring accurate and timely trade execution while building long-term client relationships. Key Responsibilities: - Execute client orders accurately on trading terminals - Ensure timely end-of-day (EOD) trade confirmations - Update clients on positions, margins, and market movements - Handle and resolve client queries related to trades and accounts - Increase trading volumes through effective client guidance - Activate inactive clients and enhance participation - Cross-sell financial and investment products - Maintain strong client relationships through regular interactions - Work closely with the Branch Head to achieve revenue targets Skills & Competencies: - Strong understanding of equity markets and trading platforms - Excellent communication and client-handling skills - High attention to detail and execution accuracy - Revenue-focused and target-driven mindset - Ability to work in a fast-paced trading environment Qualifications & Experience: - Any Graduation - NISM Series VIII (Equity Derivatives) – Mandatory - Minimum 1 year of relevant experience Additional Information: - Immediate joiners or short notice candidates preferred - Company details will be disclosed during the interview Jackson J 9544316657 Job Type: Full-time Pay: ₹21,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Application Question(s): Do you have NISM Series VIII (Equity Derivatives) Certification? Do you have a minimum of 1 year of experience in equity trading? Are you willing to work onsite in Kochi, Kerala? Are you an immediate joiner or available within 30 days? Do you have experience executing client trades on stock exchange terminals? Are you comfortable with performance-based incentives linked to trading volumes? Do you have strong communication and client-handling skills? Do you have experience cross-selling financial or investment products? Are you willing to work under a fast-paced trading environment? Education: Bachelor's (Required) Work Location: In person