Mumbai
INR Not disclosed
Work from Office
Internship
Friendly and supportive team environment with potential for career advancement. Role and Responsibility Key Responsibilities: Assist clients in selecting and booking the best flight options based on their preferences, budget, and schedule. Issue airline tickets and ensure accurate entry of customer information in the system. Handle inquiries from clients regarding flight availability, pricing, and booking policies. Coordinate with airlines and third-party vendors to manage reservations and issue tickets. Provide clients with travel documentation, including flight details, itineraries, and confirmation receipts. Book meet-and-greet services such as Pranaam or Enclam. In the absence of these regular service providers, need to research online/contact airports to find authorised service providers. Support clients in making changes to their bookings, including cancellations, rebookings, and refunds. Stay updated on airline policies, fare structures, and ticketing rules. Assist senior travel consultants with preparing detailed travel itineraries. Provide exceptional customer service, ensuring client satisfaction and retention. Requirements: 0 to 6 months of experience in ticketing or travel consultancy (internships or prior travel agency exposure is a plus). Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo is a plus (training will be provided). Basic understanding of travel booking procedures, airline ticketing, and travel regulations. Proficiency in Microsoft Excel, Google sheets, internet surfing and accounting software Excellent communication via WhatsApp, email, calls etc Follow up, multi tasking, time management and organizational skills Willingness to learn and grow in the travel industry.
Pathankot
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Job Description Join Our Team as a Tour and Travel Business Development Specialist Are you passionate about travel and eager to take on a dynamic role in the tourism industry? Were seeking a driven professional to join our growing tour and travel business. As our Business Development Specialist, youll play a pivotal role in expanding our reach and enhancing customer experiences. Why Join Us? Join a passionate team dedicated to delivering exceptional travel experiences. Youll have the opportunity to shape our business growth while enjoying a dynamic work environment that values creativity and initiative. Location: Preffered locations Pathankot (Punjab), Mangalore(Karnataka), Khurdha (odisha). It can be flexible location as well. How to Apply: If youre ready to embark on an exciting journey with us, please submit your resume outlining your experience and why youre the perfect fit for this role to Contactus@createmytravels.com Role and Responsibility Key Responsibilities: Tour Package Creation: Develop diverse tour packages tailored to varying customer needs and market demands. Creative Marketing: Design eye-catching Canva Ads to promote our tour packages effectively. Customer Service Excellence: Manage booking creation and ensure seamless experiences for confirmed customers. Lead Management: Proactively engage with leads to convert prospects into loyal customers. Social Media Engagement: Curate engaging posts and reels on social media platforms to boost brand visibility and engagement. B2B and B2C Engagement: Handle both business-to-business and business-to-customer interactions professionally. Strategic Business Development: Innovate and propose strategies to elevate our business to the next level. Job Qualification Requirements: Proven experience in the travel industry or related field. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in digital marketing tools and social media platforms. Creative thinking with a strategic mindset. Company Profile About Us: CreateMyTravels At CreateMyTravels, we are passionate about creating unforgettable travel experiences. Established with a vision to redefine tourism, we specialize in crafting bespoke tour packages that cater to a diverse range of interests and preferences. Our commitment to excellence extends beyond itinerary planning; we prioritize customer satisfaction and strive to exceed expectations at every turn. Why Join Us? Join a dedicated team of travel enthusiasts who are committed to innovation and growth in the industry. At CreateMyTravels, youll have the opportunity to contribute your skills and ideas in a collaborative environment where creativity and initiative are valued. We encourage professional development and offer a supportive culture that fosters personal and career growth. Mission Statement: To inspire wanderlust and facilitate seamless travel experiences by offering exceptional service, personalized itineraries, and unmatched customer care. Core Values: Customer Centricity: We prioritize the needs and preferences of our customers, ensuring every journey is tailored to perfection. Innovation: We embrace creativity and continuously seek new ways to enhance our offerings and customer experiences. Integrity: We uphold honesty, transparency, and reliability in all our interactions and operations. Teamwork: Collaboration and mutual respect are at the heart of our success, both internally and with our valued partners. Excellence: We strive for excellence in everything we do, setting high standards for service delivery and customer satisfaction. Our Services: Customized Tour Packages Digital Marketing and Creative Advertising (Canva Ads, Social Media Content) Booking Management and Customer Support Business-to-Business (B2B) and Business-to-Customer (B2C) Engagement Strategic Business Development and Growth Initiatives
Siliguri, Gurugram
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Job Description Position Overview The Assistant Manager Business Development is a dual-responsibility role focused on contracting and sales of fixed departure holiday products. The ideal candidate will be responsible for sourcing and contracting supply partners (DMCs) based on business requirements and later ensuring the successful promotion and sales of these fixed departure packages in their designated region. This role demands a proactive sales leader with deep expertise in DMC-based product contracting and a well-established network of B2B travel agents, particularly in the holiday selling domain. The candidate must have a minimum of 5 years of relevant experience in Holiday Sales and a demonstrated ability to manage end-to-end fixed departure product cycles. Role and Responsibility 1. Contracting Supply Management- Identify, evaluate, and contract reliable DMCs and suppliers for fixed departure packages across key domestic and international destinations. Ensure product alignment with seasonal business needs, pricing strategies, and quality standards. Regularly review supplier performance and renegotiate contracts as per evolving business dynamics. 2. B2B Sales Execution- Promote and sell fixed departure products to travel agents, tour operators, and regional distributors. Maximize seat occupancy and ensure high conversion through targeted sales efforts. Drive revenue growth through active engagement with the existing agent network and onboarding new partners. 3. Relationship Development- Build strong, long-term relationships with B2B partners across the region. Act as the single point of contact for agents concerning fixed departures, product customizations, and commercial discussions. Conduct regular training and product briefings for agent partners. 4. Market Intelligence Strategy- Analyze market trends, competition, and demand to identify gaps and improve offerings. Suggest tactical promotions, incentives, and campaigns tailored to different B2B segments. Collaborate with the marketing team to ensure brand visibility and promotion of fixed departure products. 5. Operational Coordination- Liaise with product and operations teams to ensure seamless execution of departures. Track bookings, feedback, and cancellations to maintain service standards and improve offerings. Ensure agents are equipped with updated itineraries, pricing, and support materials. 6. Reporting CRM- Maintain updated records of B2B clients, sales activities, and interactions using CRM tools. Submit weekly/monthly reports covering sales performance, lead status, market feedback, and revenue metrics. Job Qualification Required Qualifications Experience - Bachelors degree in Travel Tourism, Business Administration, or a related field. - 5 7 years of experience in B2B business development, with a focus on DMC contracting and holiday product sales. - Proven track record in managing fixed departures or group travel sales. - Strong understanding of group logistics and destination-specific travel planning. - Key Skills Competencies - Deep B2B travel industry network, especially in the leisure/holiday segment. - Exceptional negotiation, relationship-building, and communication skills. - High proficiency in CRM tools, MS Office, and sales reporting. - Strong problem-solving approach with an entrepreneurial mindset. - Ability to work independently and manage multiple deadlines. - Preferred Attributes - Existing portfolio of B2B travel agents and tour operators. - Willingness to travel domestically for client meetings and trade events. - Dynamic personality with a growth-oriented outlook. Company Profile About TripXL TripXL is a fast-growing travel marketplace that s changing the way people plan and enjoy leisure travel. We connect travelers with verified local travel experts, helping them create smooth, personalized, and memorable travel experiences. With strong roots in trusted brands like AIRIQ and Udaan Hotels, TripXL brings a mix of experience and innovation to the travel industry. Our startup culture combines agility, integrity, and high performance, while our headquarters in Siliguri reflect our vision of building travel excellence outside India s big cities.
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