Handle inbound and outbound customer calls professionally Promote company products/services over the phone Maintain positive relationships with customers Follow up on leads and inquiries promptly Keep accurate records of customer interactions and details Meet daily/weekly call and conversion targets Communicate effectively in Tamil and English (if regional requirement) Coordinate with sales and marketing teams Provide feedback on customer needs and concerns Ensure high levels of customer satisfaction Use Excel sheets to track calls and leads Attend training sessions to improve communication and sales skills