Job
Description
As a Travel Officer at our young and dynamic travel company in Bangalore, you will play a crucial role in curating unique experiences across the world for our clients. Guided by our philosophy of "Don't trip on the usual," we specialize in creating extraordinary journeys that go beyond conventional travel. If you are a travel enthusiast with a flair for multitasking and a hunger to learn, we invite you to join our team. In this multi-functional role, you will be cross-trained in various departments to gain holistic exposure to our operations, sales, marketing, and customer service. Your primary responsibilities will include serving as the main point of contact for customers and travel partners before, during, and after trips, ensuring seamless communication regarding bookings, itineraries, and any changes. Additionally, you will maintain and manage information related to the company's various processes, ensure all documentation is up-to-date, and oversee smooth and organized internal workflows. You will support the marketing and sales teams by conducting detailed internet research on destinations, travel trends, customer preferences, and competitors. Furthermore, you will assist in preparing reports and presentations to aid strategic decisions and handle the end-to-end operations of trips, including pre-booking arrangements, real-time coordination during trips, and post-trip processes. Proactively addressing and resolving customer concerns to ensure a flawless travel experience will be a key aspect of your role. The essential skills required for this role include excellent communication skills, proficiency in MS Excel and MS Word, and strong secondary research skills. Additional skills such as relationship management, multitasking, and a genuine passion for travel are also desirable. Qualifications include 0-5 years of work experience, preferably in the travel or allied industry, with an MBA or equivalent degree being preferred but not mandatory. Joining our team will offer you a chance to work in a creative and passionate environment with like-minded travel enthusiasts, opportunities for personal and professional growth through cross-departmental training, hands-on exposure to diverse facets of the travel industry, and the satisfaction of creating unforgettable experiences for travelers. If you are ready to embark on a career that combines your love for travel with professional growth, we would love to hear from you.,
