Company Description Welcome to Travel O'Clock, your one-stop shop for comprehensive travel solutions. We provide corporate incentive tours (MICE), professional travel management, visa expertise, and customized leisure travel. Our services cater to corporate and individual clients, creating seamless, personalized travel experiences. Whether for business trips, incentive tours, or dream vacations, we blend expertise, personalization, and efficiency to bring your travel goals to life. Role Description This is a full-time, on-site role for a Customer Support Executive located in Ahmedabad. The Customer Support Executive will handle day-to-day tasks such as addressing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. The role requires effective communication and problem-solving skills to manage and resolve customer issues efficiently. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Experience in Online Support and Technical Support Excellent communication and interpersonal skills Ability to work independently and within a team Proficiency in using customer support software and tools Previous experience in the travel industry is a plus Bachelor's degree in a related field is preferred
Company Description Travel O'Clock is a trusted destination for comprehensive travel solutions, blending expertise, personalization, and efficiency to craft effortless journeys. From Corporate Incentive Tours (MICE) and professional travel management to tailored leisure travel and reliable visa assistance, the company handles diverse travel needs with precision and care. Specializing in custom-designed itineraries, Travel O'Clock caters to solo travelers, families, and businesses alike, ensuring memorable experiences. With its global reach and a personalized approach, Travel O'Clock strives to make travel seamless and enjoyable for all its clients. Role Description This is an on-site, full-time role for a Sales Support Executive located in Ahmedabad. In this position, the Sales Support Executive will assist the sales team with administrative and operational tasks, manage customer inquiries, coordinate with clients for travel bookings, and support the sales process. The role also includes maintaining customer relationships, preparing detailed travel itineraries, and ensuring effective communication with stakeholders to meet business goals. Qualifications Strong communication and customer service skills Proficiency in administrative tasks, organization, and coordination Experience with sales processes, client relations, and support Proficient computer skills, including MS Office and CRM tools Knowledge of the travel industry, including travel bookings and itineraries, is an advantage Ability to work under pressure, multitask, and meet deadlines Bachelor’s degree in Business, Tourism, or a related field is preferred Prior experience in travel or sales support roles is a plus