Travel Consultant

Job Description

We are currently seeking passionate and dynamic individuals to join our team as Travel Consultants at VOYE HOMES. Qualifications: Diploma, Bachelor's degree, or Post-graduates. 0-1 years of relevant experience in the hospitality domain. Excellent communication skills with a professional fluency in English. Responsibilities: Efficiently manage a high volume of incoming calls, averaging 50 calls per day. Handle incoming service calls with a courteous and professional approach. Demonstrate impeccable listening skills and a willingness to learn, thriving in a collaborative team environment. Pay meticulous attention to detail, ensuring accuracy in all interactions and transactions. Identify and assess customers' needs to deliver tailored solutions and achieve complete satisfaction. Cultivate and nurture lasting relationships with customer accounts through open and interactive communication. Provide accurate, valid, and comprehensive information about our holiday homes and services. Effectively handle customer complaints, offering appropriate solutions and alternatives within specified time limits, and ensuring timely follow-ups to guarantee resolution. Freshers who is enthusiastic about travel, possesses outstanding communication abilities, and enjoys delivering exceptional service, we invite you to be a part of our dynamic team as a Travel Consultant. Show more Show less