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QA Analyst: Night shift (WFO) 24 7 ai

2.0 - 6.0 years

3 - 5 Lacs

Hyderabad

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Summary of essential job functions Responsible for improving and sustaining the quality of the transactions for the process Collaborate with Operations and Training teams to create action plans for improving the quality of transactions/quality scores for the process Perform assigned tasks based on standardized policies and procedures for the process Prioritizing and executing tasks as per the committed timelines (Client and Internal) Job Responsibilities Analyse transactions with detailed documentation of the observations and report Report non-compliance to standardized policies and procedures Coach the advisor groups to improve their transactions' quality Participate in transaction calibrat...

Posted 5 months ago

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