Job Opportunity: Dispatch Team Lead (US Market) Location: Sector 62, Noida (Onsite) Working Days: 5.5 Days/Week Shift Timings : 5:30 PM – 2:30 AM IST (Night shift - US timings) Experience Required : Minimum 3+ Years in Dispatch Operations (US Market) Team Handling Experience: Minimum 1+ Year Industry: US-Based Logistics & Freight Operations Greetings from TransJet Cargo (North America) ! We are seeking a highly skilled and motivated Dispatch Team Lead to join our growing operations team in Noida. This role requires hands-on experience in US dispatch operations, strong leadership skills, and a solid understanding of US-based load boards, especially DAT, along with load planning and carrier coordination. Key Responsibilities: 1. Dispatch Operations Management (US Market) Oversee daily dispatch activities including load booking, tracking, and timely delivery confirmations. Utilize DAT Load Board and other platforms to source, negotiate, and assign loads. Monitor freight movements and proactively resolve transit-related challenges. 2. Team Supervision & Leadership Lead a team of dispatchers, ensuring efficiency and adherence to service standards. Conduct training, monitor performance, and manage team KPIs and productivity goals. Drive accountability and continuous improvement across the team. 3. Carrier & Broker Coordination Establish and maintain strong relationships with US-based carriers and brokers. Ensure timely load bookings at competitive rates and handle carrier-related escalations professionally. 4. Client Communication & Support Maintain regular contact with clients regarding load status, delays, and ETAs. Deliver high-level service by resolving issues swiftly and effectively. 5. Compliance & Documentation Ensure compliance with FMCSA regulations and US transportation laws. Oversee proper documentation such as rate confirmations, BOLs, and PODs. 6. Tool Usage & System Management Track and update load data in TMS or dispatch software. Use tools like DAT to gain market insights and adjust strategies for better rate and capacity planning. 7. Performance Reporting & Analysis Monitor and report on KPIs such as: On-time pickup and delivery rate Load coverage efficiency Carrier reliability score Recommend process improvements based on analytical insights. 8. Problem Solving & Decision Making Own operational challenges such as last-minute load cancellations or driver no-shows. Coordinate with US teams during night shifts for smooth execution. Requirements: 3+ years of experience in US dispatch/logistics operations. 1+ year of experience in leading dispatch teams. Proficiency in DAT Load Board, TMS, and US carrier/broker networks. Strong communication, negotiation, and leadership skills. Knowledge of FMCSA compliance and US logistics documentation. Apply now by sending your resume to: dia.roy@transjetcargo.com. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Night shift Work Location: In person Expected Start Date: 16/06/2025

As a Dispatch Coordinator, your primary responsibility will be to create and manage daily schedules for drivers, service technicians, or other personnel. You will be tasked with dispatching them to specific locations or assignments, considering factors such as delivery windows, routes, and customer requirements. Utilizing route optimization software and local knowledge, you will plan the most efficient routes for drivers, taking into account variables like traffic conditions, road closures, and weather. Constant communication with drivers and field personnel will be essential. You will provide real-time updates, address issues promptly, and respond to inquiries or concerns. Maintaining accurate records of all communications is crucial for effective coordination. Interacting with customers to provide timely updates on delivery or service status, addressing inquiries, and resolving any issues or complaints professionally will be part of your daily routine. In the event of transportation issues such as delays, accidents, or breakdowns, you will need to act quickly to resolve these matters, coordinating solutions and communicating with relevant parties. Your role will also involve maintaining detailed records of dispatch activities, including schedules, routes, and the performance of drivers or technicians. Ensuring compliance with federal and state regulations, safety protocols, and company policies is paramount for smooth operations. Proficiency in dispatching software, GPS systems, and route optimization software is essential for efficient operations. You must be prepared to handle emergency situations, coordinating emergency services if required. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule will be Monday to Friday, with night shifts and US shifts. The work location is in person.,

As a Dispatcher, your primary responsibility will be to create and manage daily schedules for drivers, service technicians, or other personnel. You will be tasked with dispatching them to specific locations or assignments, considering factors like delivery windows, routes, and customer requirements. Utilizing route optimization software and local knowledge, you will plan the most efficient routes for drivers, taking into account traffic conditions, road closures, and weather. Constant communication with drivers and field personnel is essential in this role. You will provide real-time updates, address issues, respond to inquiries or concerns, and maintain accurate records of all communications. Interacting with customers to provide updates on delivery or service status, addressing inquiries, and promptly resolving any issues or complaints in a professional manner will also be part of your responsibilities. In the event of transportation issues such as delays, accidents, or breakdowns, you must act quickly to resolve them. Coordinating solutions and communicating with relevant parties will be crucial. Detailed record-keeping of dispatch activities, schedules, routes, and driver or technician performance is necessary for reporting and analysis purposes. Ensuring compliance with federal and state regulations, including hours-of-service rules for drivers, vehicle weight restrictions, and industry-specific regulations is vital. Promoting and enforcing safety protocols and regulations to guarantee the safety of drivers and field personnel, as well as implementing and adhering to company safety policies, are key aspects of this role. Proficiency in dispatching software, technology tools, GPS systems, and route optimization software is often required. You should be prepared to handle emergency situations such as accidents, breakdowns, or other unexpected events and coordinate emergency services if necessary. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule involves night shifts on Monday to Friday in a US shift setting, with the work location being in person.,