Transaprian ​

About the job: As a customer service associate at one of the leading insurance companies, you will have the opportunity to interact with customers from all over the world and provide top-notch service in both English and Hindi. If you are a people person with excellent communication skills, this role is perfect for you! Key responsibilities: 1. Assist customers via phone, email, and chat in a professional and friendly manner 2. Resolve customer inquiries and complaints promptly and efficiently 3. Provide accurate information about products, services, and policies 4. Process orders, returns, and exchanges in accordance with company guidelines 5. Collaborate with other team members to ensure customer satisfaction and retention 6. Maintain a positive attitude and strive to exceed customer expectations 7. Continuously improve your knowledge of products and services to better assist customers Join our dynamic team and be a part of a company that values customer service excellence. Apply now and embark on a rewarding career at Transaprian! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,20,000 - 3,80,000 /year Experience: 1 year(s) Deadline: 2025-10-18 23:59:59 Other perks: 5 days a week Skills required: English Proficiency (Spoken) and Hindi Proficiency (Spoken) Other Requirements: 1. Any Graduate with up to 2 years of experience 2. Age - up to 30 years only About Company: We are a conglomerate of seasoned corporate professionals in HR and finance taxation, with each having 20+ years of experience. We provide HR and finance solutions outsourcing for start-ups and mid-sized organisations.