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8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As the Head of Training Delivery & Operations at iamneo, a fast-growing B2B EdTech SaaS company, you will be responsible for driving end-to-end delivery excellence across tech upskilling and assessment programs. Your role will involve scaling training teams, streamlining hiring processes, and meeting delivery KPIs while aligning with client outcomes and business growth targets. You will oversee a distributed training ecosystem of freelance and full-time trainers, managing engagements across University clients. Your key responsibilities will include developing and owning the training operations strategy aligned with organizational goals, translating priorities into tactical roadmaps, and aligning hiring and trainer capability building with strategic focus areas such as GenAI, DevOps, Cloud, Java, and Python. You will lead and mentor a team consisting of a Trainer Hiring Lead, Trainer Manager, and Program Delivery Head, fostering collaboration to ensure agility in resourcing and operational excellence. In order to drive operational excellence, you will implement a training ops tech stack, optimize trainer allocation and schedules, and track performance metrics to resolve operational escalations. You will also engage with stakeholders and clients, plan for demand surges, and ensure high-touch engagement to align outcomes. Furthermore, you will focus on continuous improvement and innovation by building feedback loops, driving cost efficiencies, and evaluating AI-led solutions for hiring and scheduling. The ideal candidate for this role is a strategic leader with an execution mindset, experienced in scaling training teams across domains like IT, BFSI, or EdTech. You should be passionate about enhancing trainer experience, adept at managing enterprise and University clients, and data-driven with a strong focus on operational KPIs. Hands-on experience in managing large pools of trainers and exposure to enterprise training in domains like GenAI, ServiceNow, Java, Cloud, Python, and BFSI will be advantageous. Working at iamneo will provide you with the opportunity to be part of a high-impact team in the EdTech sector, lead strategy and execution for a key business vertical, and thrive in a flat organizational structure within a fast-paced growth environment. Along with these exciting challenges, you can expect a competitive salary package. Skills required for this role include mentoring, training delivery, agile methodologies, operations management, data analysis, HR management, L&D strategy, AI solutions, leadership, stakeholder engagement, trainer recruitment, and expertise in the EdTech sector.,
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
create course content, Onboard trainers & influencers, facilitate contract negotiations, content creation guidelines, timelines, Collaborate with trainers, search & identify trainers, influencers, practitioners, trainers recuitment/ta, edtech exp
Posted 2 months ago
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