Trainer - L5

As a trainer at Wipro Limited, your role is to develop competency and skill sets in individuals to effectively and efficiently perform in the workplace. You will be responsible for communicating to trainees about the expected outcomes of the training in a simple and professional manner. - Participate in KA and KT related activities in the account and collaborate with clients and stakeholders to document and transfer process knowledge to the operations team - Deliver Generic Domain Specific Modules and provide upskilling resources on processes - Structure Onboarding Training requirements, Pre Process, Customer Visits, etc. - Ensure new employees follow the defined learning path for their respective roles - Conduct pre-process and process training for new employees - Support new hires during OJT and GO-live - Provide refresher and remedial training for existing employees - Ensure compliance with all regulatory requirements - Maintain trainee data and information - Generate training reports periodically - Assist in administrative tasks such as trainee roster and scheduling - Create/Customize training content for delivery - Provide feedback and coaching to analysts on the floor - Take ownership for improving analysts" performance - Analyze training needs for employees working for the account - Responsible for account-level Training metrics - Adhere to training standardization guidelines defined by the BU Training Function - Work with operations to bridge gaps during training - Mandatory Skill: ServiceNow Creator - Experience: 8-10 Years Wipro Limited is a leading technology services and consulting company dedicated to building innovative solutions that cater to clients" complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in a constantly evolving world. Join Wipro to be a part of a modern, end-to-end digital transformation partner that empowers individuals to reinvent themselves, their careers, and their skills. Applications from people with disabilities are explicitly welcome.,