Trainer - Data Entry

Category Customer Support

Location Hyderabad, Telangana

Job family Operations

Shift Night

Employee type Regular Full-Time

Managing Department SOP’s and Training/Coaching existing team and new hire and maintaining records of all the activities related to training for audit purpose.

• MAINTAINS CONFIDENTIALITY AT ALL TIMES. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment.
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Specimen Processing Department.
• Demonstrate and conveys a thorough understanding on how all the functions in Specimen Processing work together during training session.
• Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions.
• Demonstrate and convey an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services.
• Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions.
• Completes all required written documentation, legibly and within the assigned timeframe.
• Responsible for coordinating and facilitating training for all new employees as well as existing employees.
• Responsible for developing and maintaining a written training program.
• Maintains all training materials, and might be called upon to answer questions during an inspection.
• Responsible for providing Supervisor’s with appropriate feedback when problems arise including progress reports on all new employees.
• Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions.
• Called upon occasionally to attend meetings, and training sessions.
• Performs other duties as assigned.
• Should be doing production when there is no Training Assignment