Online marketplace profile manager
A candidate for online marketplace profile management should possess a strong understanding of e-commerce platforms, particularly Amazon and Flipkart, and have experience in handling website backend systems. Key skills include catalog management, inventory control, order processing, and performance analysis. Strong communication, relationship management, and problem-solving skills are also essential. [1, 2, 3, 4] Key Responsibilities: Catalog Management: Creating and optimizing product listings, ensuring accurate and appealing product information, and managing product categorization. [3, 5, 6, 7, 8, 9] Inventory Management: Monitoring stock levels, coordinating with fulfillment teams, and ensuring timely order processing and delivery. [2, 3, 10] Order Processing: Managing order placement, tracking, and returns, ensuring a smooth customer experience. [3, 8, 11] Performance Analysis: Tracking key performance indicators (KPIs) like sales, conversion rates, and customer reviews, and identifying areas for improvement. [3, 5, 12, 13] Relationship Management: Building and maintaining strong relationships with marketplace representatives, internal teams, and vendors. [3, 4] Content Management: Creating and managing content for product pages, promotional campaigns, and social media, ensuring brand consistency. [5, 14, 15, 16, 17] Marketing & Promotion: Developing and executing marketing strategies to drive sales and increase brand visibility on online marketplaces. [2, 5] Strategic Planning: Contributing to the development of long-term strategies for growth and profitability on online marketplaces. [3, 18] Required Skills: E-commerce Platform Expertise: Experience with platforms like Amazon, Flipkart, Shopify, etc. [1, 8] Backend Handling: Familiarity with website backend systems and data management. [1, 5] Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions. [2, 19, 20, 21] Communication Skills: Excellent written and verbal communication skills. [3, 14, 22] Problem-Solving Skills: Ability to identify and resolve issues related to marketplace operations and customer service. [3, 11, 23, 24] Attention to Detail: Ability to maintain accuracy and consistency in product listings and other content. [1, 19, 25, 26] Time Management: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. [1, 4] Teamwork: Ability to collaborate effectively with cross-functional teams. [4, 11] Additional Desirable Skills: SEO Optimization: Understanding of search engine optimization principles to improve product visibility. [2, 5, 27] PPC Marketing: Experience with pay-per-click advertising campaigns on online marketplaces. [5, 8, 28] Social Media Marketing: Experience in using social media platforms to promote products and engage with customers. [5, 14] Customer Relationship Management (CRM): Familiarity with CRM systems and strategies for building customer loyalty. [5, 19, 29] Data Analysis: Experience with tools like Google Analytics and other data analysis platforms. [8, 19] Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person
