We are seeking a proactive and customer-focused Customer Success Manager to join our growing team. As a CSM, you will be the key point of contact for our clients, ensuring a seamless post-sales experience, driving product adoption, and building strong, long-term relationships. Responsibilities Own customer onboarding, training, and engagement for B2B SaaS products. Act as the voice of the customer internally, working with product and support teams. Ensure product adoption and track usage metrics to maximize customer satisfaction. Identify upsell/cross-sell opportunities in collaboration with the sales team. Manage client relationships through regular check-ins, QBRs, and renewal cycles. Handle customer queries, troubleshoot issues, and ensure timely resolution. Maintain CRM records and documentation of interactions and feedback. Requirements Bachelor's degree in Business, Technology, or a related field. 6months-2 years of experience in customer success, account management, or client servicing (preferably in a B2B SaaS environment). Excellent communication and interpersonal skills. Strong problem-solving ability and customer-first mindset. Proficient in using CRM tools and customer success platforms. Ability to work in a fast-paced, team-oriented environment. This job was posted by Simran Chugh from Togopool.
We are looking for a highly skilled and experienced Marketing Manager to join our team at Togopool. The ideal candidate will have a strong background in marketing and excellent leadership skills. Roles and Responsibility Develop and implement effective marketing strategies to achieve business objectives. Lead and manage the marketing team to ensure successful campaign execution. Conduct market research and analyze consumer behavior to identify trends and opportunities. Collaborate with cross-functional teams to align marketing efforts with sales and product development. Manage and optimize the marketing budget to maximize ROI. Monitor and report on marketing performance metrics to measure success. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
We are looking for a highly skilled and experienced Business Consultant to join our team at Togopool. The ideal candidate will have a strong background in business consulting and excellent communication skills. Roles and Responsibility Develop and implement effective business strategies to drive growth and improvement. Conduct market research and analyze industry trends to identify opportunities and challenges. Collaborate with cross-functional teams to develop and launch new products and services. Provide expert advice and guidance on business operations and management. Identify and mitigate risks to ensure the success of projects and initiatives. Build and maintain strong relationships with clients and stakeholders. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
We are looking for a highly skilled and experienced Process Analyst to join our team at Togopool. The ideal candidate will have a strong background in process analysis and improvement, with excellent analytical and problem-solving skills. Roles and Responsibility Analyze and identify areas for process improvement. Develop and implement new processes and procedures to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes. Provide training and support to employees on new processes. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
We are looking for a highly motivated and results-driven Sales Executive to join our team at Togopool. The ideal candidate will have excellent communication skills, a strong understanding of sales principles, and the ability to work in a fast-paced environment. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain relationships with existing and potential customers. Conduct market research to identify new business opportunities. Collaborate with cross-functional teams to drive sales growth. Analyze sales data to provide insights for improvement. Meet or exceed monthly and quarterly sales targets. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
We are looking for a highly skilled and experienced Business Administrator to join our team at Togopool. The ideal candidate will have a strong background in business administration and excellent organizational skills. Roles and Responsibility Manage and maintain accurate records and databases. Coordinate travel arrangements, meetings, and events. Develop and implement effective filing systems, both physical and digital. Provide administrative support to the team as needed. Assist in budgeting and financial planning. Ensure compliance with company policies and procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.