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Support service manager Teamware Solutions

1.0 - 6.0 years

2 - 6 Lacs

Noida

Work from Office

Role & responsibilities Experience in Enterprise Support or B2B Support, Escalations handling, Incident management and any ticketing tool exposure with Excellent communication skills we are preffering. As a member of the Support Service Management team, we provide a personalized support service to our Ultimate Support plan customers. The SSM is a critical role included as part of the customer facing team for our Ultimate customers, focusing on the provision of a personalized support service that provides clear customer communications, regular updates, insights and guidance in collaboration with the Technical Account Manager. The Support Service Manager (SSM) will coordinate and collaborate w...

Posted 5 months ago

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