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5.0 - 6.0 years
4 - 6 Lacs
mumbai, andheri
Work from Office
Greet and assist passengers at the counter with professionalism and empathy. Handle ticket issuance, rebooking, cancellations, and modifications using the airlines reservation system (Amadeus) GUI graphic user interface. Handle ticket issuance, rebooking, cancellations, and modifications using the airlines reservation system and Web portal. Maintain telephone ethics as per company policy. Provide accurate flight information, fare details, and travel policies to customers. Handle MEDA cases such as WCHR/STCR escalate to airlines medical department for approval and ensure to follow all procedures, educate the Agency/Guests all Meda travel related formalities. Assist special handling such as UM...
Posted 1 day ago
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